Crossroads Ford of Wake Forest

We are very pleased with our purchase thanks mainly to our salesman Joseph Robbins. He was very customer oriented. He listened to what we wanted, answered our questions and helped us to find what we wante our salesman Joseph Robbins. He was very customer oriented. He listened to what we wanted, answered our questions and helped us to find what we wanted. He could not have pleased us more. Warren Butler, the finance manager also did a great job of completing the paper work. We would certainly recommend Crossroads Ford to anyone shopping for a vehicle. This is the second vehicle we have purchase from them. More

The staff, from the salesman to the financing team, was professional, courteous and overall a great experience. professional, courteous and overall a great experience. More

I took my 2020 Mustang for service as drivers side airbag lite was on, they corrected the problem in 2 visits , first one was locate the problem order parts, second was to install part and reprogram defectiv lite was on, they corrected the problem in 2 visits , first one was locate the problem order parts, second was to install part and reprogram defective part. Everything went fine and courtesy ride to my home went fine. I was well satisfied with the service. More

This is the seventh vehicle purchased by a member our family from Crossroads Wake Forest. Always happy with the great customer service. family from Crossroads Wake Forest. Always happy with the great customer service. More

I purchased a new truck and had a "due bill" for a tire rotation and alignment. The salesman (Davis) and the QuikLube service advisor (Tine) were extremely professional in very quickly and professionally c rotation and alignment. The salesman (Davis) and the QuikLube service advisor (Tine) were extremely professional in very quickly and professionally closing out the due bill. Thank you! More

worst service ever. I bought a 75000 diesel truck from them in 2023 that has a recall. I have contacted service 3 times in the last 60 days and not a single contact or m I bought a 75000 diesel truck from them in 2023 that has a recall. I have contacted service 3 times in the last 60 days and not a single contact or message left for me. They say it has to be the diesel person to schedule it but no one calls me back. Have left messages 3 times in 2 months with service. You spend that kind of money with them and get no service. I get it that recalls do not generate the money they expect but I am sorry that is their job! More

Very pleased with the service. They performed the service and repair very quickly and at a very reasonable price. Actually the service manager saved me over $150 They performed the service and repair very quickly and at a very reasonable price. Actually the service manager saved me over $150 on this trip. Thanks to him. More

Quick, dependable and very easy to work with. Dave and his sales team are top notch. Dave and his sales team are top notch. More

We've been doing business with this dealership for 15 years! Our experience has been exceptional. The team is knowledgeable, timely and professional. years! Our experience has been exceptional. The team is knowledgeable, timely and professional. More