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Crown Acura

Clearwater, FL

5.0
3,501 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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18911 US Hwy 19 N

Clearwater, FL

33764

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Showing 1,402 service reviews

June 08, 2026

Always a great experience and John is very customer focused and always provides exceptional service. Is thorough and explains all services needed. I waited and everything was done quickly. Thank you! More

by Rechelle Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2026 -

Crown Acura responded

We are delighted to receive your review and hear that John continues to deliver such a consistent and thorough experience! Our team looks forward to being your trusted destination for all your automotive care.

May 28, 2026

John Shaw takes customer service to another level. Make sure to reach out to him for all of your service needs. 10/10 would recommend for new/used cars, service, advice, etc. More

by Heisey.jb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2026 -

Crown Acura responded

We are appreciative of your 10/10 recommendation for John Shaw! His ability to go the extra mile across sales, service, and customer guidance is something we're proud of. Should you need any assistance in the future, please don't hesitate to contact us.

May 19, 2026

Logan is great and professional i love working with him. Recommend him to all and everyone. More

by Arash.tamaddon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Viera Sepulveda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Stebbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2026 -

Crown Acura responded

We are appreciative of your recommendation for Logan! His professionalism and the lasting impression he leaves on customers is something we are truly grateful for. We look forward to the opportunity of serving you again!

May 01, 2026

John Shaw and the Crown Acura service team is outstanding and provides top tier first class service. We recommend John and Crown to all our friends and family for all their service needs! More

by Daniel Feliciano
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2026 -

Crown Acura responded

Thank you for highly recommending John for their first class service! You are welcome to visit us for future automotive help, Daniel.

April 29, 2026

John took great care of me and my vehicle today! He’s honest, funny and detail oriented. More

by AllisonMC2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2026 -

Crown Acura responded

John will surely be appreciative of your generous review, we thank you on their behalf! Please don't hesitate to come back anytime you need assistance with your vehicle’s care.

April 17, 2026

As always, John Shaw has provided above and beyond service for me and my car. My Acura is 14 years old and runs and looks as if it's new. You can trust that John and Crown Acura will provide you great More

by GullaMan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Muszynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2026 -

Crown Acura responded

Thank you! We’re so glad to hear John continues to go above and beyond for you. That level of care and consistency is what we strive for. Keeping your Acura running and looking like new after all these years is no small feat! We truly appreciate your trust and kind words, and we look forward to continuing to take great care of you and your vehicle.

April 13, 2026

I always receive great service at Crown Acura. John Shaw is a knowledgeable and trusted service provider. Today when I was picking up a rear wiper arm replacement he made sure it was installed pr More

by Shelaine G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2026 -

Crown Acura responded

John and our team will gladly help you with any automotive matters you may have so don't hesitate to come back for future help. We truly appreciate your feedback and your trust Shelaine!

April 03, 2026

I moved to Florida in 2024 and I needed to get some maintenance done on my 2018 Acura RDX. I found Crown Acura in Clearwater Florida. I can say I’ve been never disappointed with their service and prof More

by Jules
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2026 -

Crown Acura responded

We appreciate the shout out for John and their professionalism! You are welcome to come anytime you need automotive help with your 2018 Acura RDX. We wish you safe travels and hope to have the pleasure of helping you with any of your automotive matters.

March 19, 2026

John Shaw at Crown Acura provided outstanding service from start to finish, demonstrating professionalism, transparency, and genuine care for my needs. He made the entire process smooth and stress-free, More

by Daniel Feliciano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2026 -

Crown Acura responded

We hope this positive service experience encourages you to come back for future services because we will gladly help you with any automotive service needs you may have. You can always expect 5 star service whenever you visit us, Daniel. Thank you for the generous review!

February 17, 2026

John Shaw is the most professional service manager I have ever worked with. We are 9 years strong and he has always given me the most appropriate guidance on service issues and service opportunities, never p More

by Jhuenke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2026 -

Crown Acura responded

Thank you for your review letting us know about the loyalty you've had with John here at Crown Acura, it truly means a lot to us. Sending our best wishes to you and your grandson, let us know if you ever need our assistance again.

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