Crown Acura

My service advisor, John Shaw, provided excellent service during my most recent visit. Actually, on all my visits. Thank you. during my most recent visit. Actually, on all my visits. Thank you. More

John Shaw is always amazing and does everything in his power to help reduce costs to me (utilize warranty) while ensuring my car is well maintained. Thanks John and Crown Acura! power to help reduce costs to me (utilize warranty) while ensuring my car is well maintained. Thanks John and Crown Acura! More

John Shaw provided excellent customer service as scheduled in the time frame proposed. Thank you for a job well done. scheduled in the time frame proposed. Thank you for a job well done. More

John Shaw of Crown Acura provides excellent service. He schedules according to. Red and oversees everything the customer needs. He schedules according to. Red and oversees everything the customer needs. More

My service advisor (John Shaw) was professional, knowledgeable, honest and responsive! I can’t say enough good things about the service I received at Crown Acura!! knowledgeable, honest and responsive! I can’t say enough good things about the service I received at Crown Acura!! More

John Shaw has been my technical advisor at Crown Acura for over 20 years. He continues to provide the most competent care and affordability for my car. By combining the different issues that my car was for over 20 years. He continues to provide the most competent care and affordability for my car. By combining the different issues that my car was having, he was able to provide me with a lower price for all the labor. As long as I own an Acura, I will continue to give my business to John Shaw and Crown Acura of Clearwater. More

It never changes with Assistant Service Mgr John Shaw…except to be better as he always seems to find a way to raise the bar on an amazing service experience!! I say that confidently as he’s been ha Shaw…except to be better as he always seems to find a way to raise the bar on an amazing service experience!! I say that confidently as he’s been handling my appointments for over a decade now and I’m on my third RDX. This time I brought in my RDX to John during the week leading up to the Memorial Day weekend for a pre-road trip maintenance check and oil service. John was wonderful about fitting me into a busy schedule and expediting the process from the moment he greeted me. He’s consistently thorough and professional as well as genuinely helpful and engaging. And all that paid off when right from start he and the service technician noticed my RDX was missing a piece of trim along the roofline. As my RDX is new, it seems there may have been a loose latching mechanism from the factory. Knowing I was leaving on a trip in a few days, John immediately put in an order for the replacement trim. Meanwhile, John wasted no time in getting my RDX serviced and amazingly had me on my way in just over an hour. I couldn’t be more pleased. Always dependable, John contacted me the next afternoon to arrange bringing my RDX back in to have the new trim piece installed. John was super organized and upon arrival the second time that week had everything set up to attach the trim piece. I’m so grateful to John and the service technician for all they did to ensure my RDX was in perfect condition for my extended travel plans over the Memorial Day holiday. I’m happy to say my RDX ran beautifully the whole trip. You’re fantastic, John…THANK YOU!! More

John Shaw is an excellent auto service advisor. He’s always very helpful, knowledgeable, and communicates clearly about what my car needs. I appreciate his honesty and the time he takes to explain He’s always very helpful, knowledgeable, and communicates clearly about what my car needs. I appreciate his honesty and the time he takes to explain repairs and options. It’s reassuring to have someone so reliable and professional helping with my vehicle. More

I’ve been working with John Shaw for years, well after my car’s warranty expired. Working with John and Chris (the mechanic) is such a pleasant experience that I starting being my Honda to them for service i car’s warranty expired. Working with John and Chris (the mechanic) is such a pleasant experience that I starting being my Honda to them for service in addition to the Acura. John has always conveyed very clearly repairs that need immediate attention and other work that can be pushed down the road a bit. He always does his best to work around my schedule and does what he can to make the process as simple and convenient as possible. More