My service associate is Chris Sanborn, Jr. He exemplifies the dealership's commitment to be the best at all that they do. Trustworthy, caring, skilled and customer driven are good descriptors to include when evaluating the personnel and the dealership as a whole.
John Pearson, part of the management team, sold me my new 1999 Acura Integra Coupe 20 years ago which I still own and drive as my only vehicle. I was recently waiting at an intersection for the light to change when a man next to me waved for me to roll down my passenger side window. He then said to me "don't ever sell that car, it will last forever." It seems to be demonstrating that point while still looking showroom new.