Crown Acura - Service Center

Service with John Shaw and Greg John Shaw is fantastic to work with. I’ve worked with him for a number of years on both of my Acura’s. John always listens carefully to my concerns an John Shaw is fantastic to work with. I’ve worked with him for a number of years on both of my Acura’s. John always listens carefully to my concerns and goes out of his way to take care of whatever is needed. I usually need a loaner car and he always has one waiting and even tries to have something he knows I prefer. John also always schedules Greg to work on my car because after I asked for him specifically he realized that I prefer Greg to work on my car. Greg is amazing and always addresses and explains any concerns I have. No matter how minor an issue may be, they always take my concerns seriously and I always feel heard and understood. Thanks guys! More

Great Service I had my Fiest Appointment with John Shaw at Crown Acura...and I would have to say dealerships usually lose you within their Service Department; that I had my Fiest Appointment with John Shaw at Crown Acura...and I would have to say dealerships usually lose you within their Service Department; that definitely did not happen in this case. I understand when you have great sale associates, which they do, excellent to say the least...but when you tie all of this together with an excellent Service Department, it’s totally rare! Everyone that I engaged were extremely nice and pleasant. The service was excellent as well...I was easily in and out, which to me, they truly value my time. Thanks So Much for an overall Excellent Experience! I’m So Very Appreciative. More

Visit to Crown Acura I had excellent service today from Logan Lane as I visited Crown Acura in Clearwater for an oil change. He was attentive and helpful and made me fe I had excellent service today from Logan Lane as I visited Crown Acura in Clearwater for an oil change. He was attentive and helpful and made me feel welcomed. I appreciate the good service that I receive from Crown Acura. More

Deserving of a 2nd Perfect Score A gracious "Thank You!" to Jake (Sales), Chris (Service Advisor) and Mike (Technician) for their assistance today. They went above and beyond for me a A gracious "Thank You!" to Jake (Sales), Chris (Service Advisor) and Mike (Technician) for their assistance today. They went above and beyond for me and I am most-appreciative. I truly cannot say enough positive things about the superior customer service at Crown. Their attentiveness, professionalism and exemplary manners are top-rate! Thank you, as well, to Dan Morris, General Manager, who immediately introduced himself when I walked through the door and made sure I was taken care of and knew where to go. On a scale of 1 - 10, this group is a 20! More

General Maintenance Chris Sanborn helped to make the experience a good one. Even got the car done early. Always a great experience at Crown. Enjoy taking the car there as Chris Sanborn helped to make the experience a good one. Even got the car done early. Always a great experience at Crown. Enjoy taking the car there as you are always treated well. More

Excellent service Always get excellent service here! Thanks to Tina Arendes for helping me out with a loaner when I decided last minute to get my car detailed. Always get excellent service here! Thanks to Tina Arendes for helping me out with a loaner when I decided last minute to get my car detailed. More

'Tis always a treat to buy an automobile from Crown Acura! We have been buying cars from Crown Acura for more than 15 years and each time has been a delight. Our recent two purchases have been with Chris Dunca We have been buying cars from Crown Acura for more than 15 years and each time has been a delight. Our recent two purchases have been with Chris Duncanson, and he has always gone out of his way to make the experience just wonderful. Today we drove out with our brand new 2019 RDX and are absolutely excited about the entire process. Chris made it so !!! More

Excellent Service As usual had a very good experience while waiting for my car to be serviced. The amenities, waiting room etc...are very comfortable and relaxing. Ma As usual had a very good experience while waiting for my car to be serviced. The amenities, waiting room etc...are very comfortable and relaxing. Makes waiting for your car a breeze. More

Top Notch Service! I had a very pleasant experience at Crown Acura today. I did not have an appointment, but Bart Bartley was more than happy to allow an oil change on I had a very pleasant experience at Crown Acura today. I did not have an appointment, but Bart Bartley was more than happy to allow an oil change on my GMC. Not only did I get an oil change, but they washed my car before returning it to me. Thank you to Bart! Very professional and courteous, and a delight to work with. This is a Top Notch Dealership! More

John shaw My wife recently got a new lease car from crown Acura all i needed was some touch up paint but John Shaw went above and behond. He ordered it for me c My wife recently got a new lease car from crown Acura all i needed was some touch up paint but John Shaw went above and behond. He ordered it for me called me as soon as it came in and then even got the paint from the parts dept. And cashed me out. He is a service advisor not a parts guy. This is why we come back here because how John treats us. More