Crown Acura - Service Center

Great experience! I recently moved to the area and needed my Acura to be serviced. Bart was friendly and welcoming. I appreciated his honesty and made me feel at home. I recently moved to the area and needed my Acura to be serviced. Bart was friendly and welcoming. I appreciated his honesty and made me feel at home. I would highly recommend him to anyone needing their car serviced. More

Professional and efficient I came in for routine maintenance for my 2014 Acura RDX. This was my second experience with Tina Arendes as my service advisor. I appreciate her pr I came in for routine maintenance for my 2014 Acura RDX. This was my second experience with Tina Arendes as my service advisor. I appreciate her professionalism and honestly. She assisted me with a warranty issue and made the experience painless. She always has such a positive attitude which I really appreciate! More

Great Service Always great service from the entire team at Crown Acura. I have never waited beyond the time quoted. The service technicians are knowledgable and pr Always great service from the entire team at Crown Acura. I have never waited beyond the time quoted. The service technicians are knowledgable and provides the best service. The Service Associate is great! More

Professional care given Chris Sanborn does a great job in explaining service needed and is professional in his explanation. The scheduling is spot on and the estimated time t Chris Sanborn does a great job in explaining service needed and is professional in his explanation. The scheduling is spot on and the estimated time to perform the prescribed service is always accurate. More

Great service from Tina and the service team This is my first Acura and first Crowne Acura service experience. Everything was top notch. Tina is very customer focused and extremely knowledgeabl This is my first Acura and first Crowne Acura service experience. Everything was top notch. Tina is very customer focused and extremely knowledgeable. It was also amazing that my first service call was free! More

Great Service I have been working with Chris Sanborn Jr. for over a year now and he is great! Always on time and does a great job explaining everything to me. I usu I have been working with Chris Sanborn Jr. for over a year now and he is great! Always on time and does a great job explaining everything to me. I usually take my car in during work hours so he has me in and out in no time. Always a pleasure working with Chris! More

Pit stop for 2016 MDX... Christopher Fantastic! Christopher Sanborn Jr. provided excellent service!! He is quick, efficient and extremely personable. Thoroughly explained the service process. Made t Christopher Sanborn Jr. provided excellent service!! He is quick, efficient and extremely personable. Thoroughly explained the service process. Made the service visit a pleasure. Thank you, Chris!! 5 Stars for Christopher Sanborn!!!! More

Great Service, As Usual I came in for an oil change, tire rotation and 30K mile service for my Acura TSX and I had another great experience. Bart Bartley provided A+ service I came in for an oil change, tire rotation and 30K mile service for my Acura TSX and I had another great experience. Bart Bartley provided A+ service as he always does. I was in first thing in the morning, as I was waiting, and there was no early morning figuring things out. The service team immediately took my car in while Bart processed the paperwork and showed me around the newly renovated facility. Your professionalism is appreciated. More

Customer Service Who said you can't get good customer service anymore. I drive across the causeway from Tampa because of the excellent service and personal attention I Who said you can't get good customer service anymore. I drive across the causeway from Tampa because of the excellent service and personal attention I receive from John Shaw. Acura produces a good car, but it is the customer service I receive from John that keeps me coming back to Crown for the past 30 years. More

Service Service Service More and more these days the only way to differentiate yourself and your company is by client service. Think about the difference in service when you More and more these days the only way to differentiate yourself and your company is by client service. Think about the difference in service when you walk into a Chick Fil A versus a McDonalds. The same is true for car dealerships. The Crown automotive group knows this and recognizes that after a car sale it is the service department that can make or break a client relationship. The service reps at Crown Acura, just like at Crown Honda and Mercedes, are all well trained professionals. My recent experience at Crown Acura is a great example of the kind of service I have come to expect at Crown dealerships. Christopher Sanborn, my service rep, was polite, knowledgeable, and worked with me to reduce the cost of repairs. He ensured I knew exactly what the service entailed and why it needed to be performed. He was never pushy and never tried to upsell. He is a great asset to the Crown family and I recommended him to my friends without hesitation. he clearly has a bright future at Crown. More