Crown Acura - Service Center

Always great service John Shaw has been my go to person for all my service needs for years. I can always count on his honesty and complete focus keeping this convenient f John Shaw has been my go to person for all my service needs for years. I can always count on his honesty and complete focus keeping this convenient for my schedule. Very happy More

Service dept review First time taking car for an oil change since purchasing. I made my appointment online with John Shaw because I remembered him from when I came in for First time taking car for an oil change since purchasing. I made my appointment online with John Shaw because I remembered him from when I came in for my post purchase check up. He was friendly and entertained my numerous questions. I arrived early for my appt but he made sure my car got in so I didn't have to leave it all day. I'll be making my appts with John in the future. The complimentary car wash is a plus too! More

LOGAN LANE DEFINES GREAT SERVICE It had been years since I'd been well enough to take my car for servicing, and I wasn't quite sure what to expect. Then I met Logan Lane, my Service A It had been years since I'd been well enough to take my car for servicing, and I wasn't quite sure what to expect. Then I met Logan Lane, my Service Advisor. I immediately knew I could relax. Logan is very professional, and quite knowledgeable, but what really shines through everything he does is his desire to please and see you leave totally satisfied. He first asked what specials or coupons I might have, and told me what was available, and made sure I got all I was entitled to. After we finished discussing the "nuts and bolts" Logan showed me to the waiting areas and particularly to the cookies and bottled water! Then he took the time to show me how to brew some coffee..which was quite good! When the question was raised about replacing a part, Logan explained the pros and cons in detail, and made sure I understood everything so I could make a prudent decision. Logan Lane left no stone unturned in his quest to deliver a great service experience. I will always request Logan as my advisor. He has earned my trust with his honesty and thoughtful professionalism. More

Excellent, Professional experience you can Trust every time. John Shaw is a friendly, experience professional, that I can trust based on my past experience. He takes the time to explain the service issue and ma John Shaw is a friendly, experience professional, that I can trust based on my past experience. He takes the time to explain the service issue and makes you feel good and always with a smile. More

Thorough and experienced The Service Assistant Manager John Shaw was very helpful, experienced and thorough. He took time to explain necessary items and answered all my quest The Service Assistant Manager John Shaw was very helpful, experienced and thorough. He took time to explain necessary items and answered all my questions. He made this experience pleasant. More

Excellent service Took my new car to Crown Acura for a 65 day check up. BART Bartley was professional, friendly and thorough and answered my questions. He also arranged Took my new car to Crown Acura for a 65 day check up. BART Bartley was professional, friendly and thorough and answered my questions. He also arranged for a sales collegue to help me set up Apple Car Play. All for no charge. More

Excellent Service! Recently purchased a car at Crown Acura. Had a few things that needed to be addressed mechanically and cosmetically as part of the deal. Logan Lane Recently purchased a car at Crown Acura. Had a few things that needed to be addressed mechanically and cosmetically as part of the deal. Logan Lane was my service advisor and he was awesome....He made sure I had a loaner ready, followed up with me several times on the progress of the repair and made the entire experience very easy. I’ll tell you; so far I have been very impressed with Crown. From sales to finance and now service; top notch organization! More

Bart Bartley, Service Manager extraordinaire! Anytime I have a question about my Acura or if it's time for an oil change, it is a great comfort to know that Bart is always there to help or provide Anytime I have a question about my Acura or if it's time for an oil change, it is a great comfort to know that Bart is always there to help or provide me with an appointment at my convenience. Bart's customer service skills are impeccable and it is always a pleasure doing business with him. Nothing suggested in services is done without my safety and budget in mind and after 5 years of being a customer, I am very confident of having made the right decision in coming to Crown Acura to purchase and service my vehicle. Being a Crown Acura customer is truly like being part of the family! Thanks Bart and see you next time! More

B1 maintenance schedule Bart was an excellent service advisor - he was proactive, friendly, knowledgeable and overall helpful. The service completed for us was done professio Bart was an excellent service advisor - he was proactive, friendly, knowledgeable and overall helpful. The service completed for us was done professionally and to high standards. More

Great Service Department I have had my RDX serviced at this dealership since day 1. The service department is excellent and they never overcharge. Their service advisors know I have had my RDX serviced at this dealership since day 1. The service department is excellent and they never overcharge. Their service advisors know the cars and help with what you need. More