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1,372 Reviews of Crown Acura - Service Center
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December 27, 2017
Great service all around! Everyone at Crown Acura is extremely friendly, helpful, informative and knowledgeable. It is always a pleasure to do business with them. I highly reco Everyone at Crown Acura is extremely friendly, helpful, informative and knowledgeable. It is always a pleasure to do business with them. I highly recommend them. More
by Gr8jewels4u
Employees Worked With
December 25, 2017
First Maintenance visit As a past Lexus owner for years I was resistant to make a change to Acura solely for the customer service I was use to. Well, I'm so glad I did it. Fr As a past Lexus owner for years I was resistant to make a change to Acura solely for the customer service I was use to. Well, I'm so glad I did it. From the moment I was greeted by Chris Sanborn to the moment I left it was outstanding. My concerns are old news. Acura, you got it down. I felt like I was the only customer there. In today's world it's about customer service. Acura and Chris Sanborn, you are top notch. More
by Dr. Jeff Ellenberg
Employees Worked With
Chris Sanborn Jr
December 22, 2017
Superior Service at Crown Acura I have been servicing my Acura at Crown for 6 years and I wouldn’t take it anywhere else. The peace of mind I have knowing my car is all OEM parts and I have been servicing my Acura at Crown for 6 years and I wouldn’t take it anywhere else. The peace of mind I have knowing my car is all OEM parts and service really make the difference. If you like great customer service ask for Bart Bartley, not only is his name awesome alliteration but he provide excellent customer service. He listens to what your needs are and he delivers a great experience and the facility has been remodeled so it looks and feels nice. Come to Crown and see for yourself, Best Bart Bartley customer service. More
by elsalvaje05
Employees Worked With
December 17, 2017
Always looking to please the customer John Shaw has been my service advisor since 2008 and is always professional and looking to provide my MDX with the best possible results to keep her r John Shaw has been my service advisor since 2008 and is always professional and looking to provide my MDX with the best possible results to keep her running another 100,000 miles. Thank John for all your help. More
by Dizzy lady
Employees Worked With
December 17, 2017
Always a pleasurable experience. I have owned Crown Acura vehicles for over a decade. They hare only been serviced by Crown Acura. John Shaw exclusively has managed all of my auto s I have owned Crown Acura vehicles for over a decade. They hare only been serviced by Crown Acura. John Shaw exclusively has managed all of my auto service as well as Technician Greg Muszynski. John and Greg always afford me attention and detail. Having a relationship with the people maintaining my vehicle is important to me. The bonus is every visit is an enjoyable experience with all the Crown Acura staff. More
by Michael Wisgarda
December 16, 2017
Friendly and Easy Service Logan took good care of us. He knew what we needed and moved me quickly through the process of getting a loaner car. He provided details about the ser Logan took good care of us. He knew what we needed and moved me quickly through the process of getting a loaner car. He provided details about the service and timeline with me asking. Very much appreciated. We’ll be back. More
by 3Monkeys
Employees Worked With
December 12, 2017
Very smooth experience When I have my cars serviced at Crown Acura it is always a very smooth experience. My recent service experience was no different. I enjoyed working When I have my cars serviced at Crown Acura it is always a very smooth experience. My recent service experience was no different. I enjoyed working with Chris Sanborn, my car was ready when he said it would be, and I was able to get some work done in one of the lounges while I waited. More
by Rebecca G.
Employees Worked With
Chris Sanborn Jr
December 12, 2017
Service with a smile I want to take a moment to recognize Tina Arenda. Right after purchasing my TLX I needed to bring it in for service. Both times Tina (and Sophie my sa I want to take a moment to recognize Tina Arenda. Right after purchasing my TLX I needed to bring it in for service. Both times Tina (and Sophie my sales rep) worked to squeeze me on a Saturday. Tina was great at listening, never brushing off what I considered to be an issue. She set expectations on wait times and more importantly would periodically update on the status of the service and how much longer it would be. Saturday's are beyond busy and Tina manages to make the customers feel they are getting the time and attention they want. I would recommend Tina to anyone visiting the service center at Crown Acura. Thanks Tina! -Shannon More
by Shannon_TLX
Employees Worked With
Tina Arendes
December 11, 2017
Customer service I wanted to take a few minutes and leave a review of the services I received while at the Acura service department. I needed some maintenance done on I wanted to take a few minutes and leave a review of the services I received while at the Acura service department. I needed some maintenance done on my vehicle and was happy that Tina Arendes was my advisor. She took care of my needs and was professional with how she handled my issues. Thank you we need more like her! More
by Harrisc0323
Employees Worked With
Tina Arendes
December 04, 2017
Total car care and buyer satisfaction Logan Lane is our Tech Service Rep. He has been extremely helpful is taking care of our needs. Very friendly and thoughtful. We're glad to be team Logan Lane is our Tech Service Rep. He has been extremely helpful is taking care of our needs. Very friendly and thoughtful. We're glad to be team up with Logan. More
by ARdee's new owner
Employees Worked With
