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1,372 Reviews of Crown Acura - Service Center
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October 27, 2017
Routine service Because of the individuals that assist me 'Tina Arendes' was very helpful and pleasant. Totally different experience than I had on my previous visit. Because of the individuals that assist me 'Tina Arendes' was very helpful and pleasant. Totally different experience than I had on my previous visit. Even on this visit the store manager that bought the car from did not even remember me or greet me as a guest. I know every body is busy but a good word and pleasant welcome goes a long way. More
by Nour
Employees Worked With
Tina Arendes
October 25, 2017
service John is always helpful in getting my car in on my schedule. I trust him and the maintenance team to make sure my car is in top condition. John is always helpful in getting my car in on my schedule. I trust him and the maintenance team to make sure my car is in top condition. More
by JNaster
Employees Worked With
October 25, 2017
Excellent customer service John Shaw has been my service advisor for years and has provided consistent, above average customer care . I never have to wait and my vehicle is wel John Shaw has been my service advisor for years and has provided consistent, above average customer care . I never have to wait and my vehicle is well taken care of every time . He listens to any concerns I may have and takes care of everything in a timely and efficient manner . I would recommend this location as well as John Shaw to everyone. More
by Red
October 23, 2017
Very welcoming, friendly service! Tina Arendes was a pure pleasure to be my service adviser. She made me feel right at home, and really went the extra mile to make sure me and my car w Tina Arendes was a pure pleasure to be my service adviser. She made me feel right at home, and really went the extra mile to make sure me and my car were well taken care of! Everyone at the dealership were very friendly and helpful. More
by KATHY
Employees Worked With
Tina Arendes
October 19, 2017
"Always A Pleasant Experience" Pre-Paid routine maintenance is the WAY TO GO!! Tina Arendes is full of personality, friendly and always a pleasure to have her as my service consulta Pre-Paid routine maintenance is the WAY TO GO!! Tina Arendes is full of personality, friendly and always a pleasure to have her as my service consultant. More
by Lathisa Graham
Employees Worked With
Tina Arendes
October 19, 2017
Service I was pleased with the prompt service and attention given by service rep, Bart Bartley. I had an appointment and was in and out in less than 2 hours, I was pleased with the prompt service and attention given by service rep, Bart Bartley. I had an appointment and was in and out in less than 2 hours, while waiting. Bart gave me status updates and a cost estimate for requested additional service. More
by Dsochs
Employees Worked With
October 16, 2017
The gold standard This dealership and John Shaw the Assistant Service Manager never fail to give top rate service in a speedy and polite manner. John always fits my ne This dealership and John Shaw the Assistant Service Manager never fail to give top rate service in a speedy and polite manner. John always fits my needs in to his schedule, even at short notice. The car is always ready when he says it will be, and I never have any issues with the work done; It's always top-notch. I love my car and want my 2012 Acura TSX to last as long as possible so I don't go anywhere else, because they cannot be beaten. . More
by Maxine
Employees Worked With
October 09, 2017
Service Representative knows what the word "service" means! Christopher Sanborn assisted with my appointment this past Saturday. He was prompt, courteous and thorough. During my waiting time, I observed Mr. S Christopher Sanborn assisted with my appointment this past Saturday. He was prompt, courteous and thorough. During my waiting time, I observed Mr. Sanborn performing in the same manner to each and every customer he addressed that morning. Upon completion of my warranty part replacement, he sat with me to explain the details of the inspection and the need for each and every pending service. Buying a car is a one time shot; however, service lasts the cars lifetime...with employees such as Christopher, one feels confident in the dealership as a whole. More
by woman with wheels
Employees Worked With
Christopher Sanborn, Jr.
October 07, 2017
Tina was dazzling My overall experience was excellent. My service afvisor was Tina Arendes she was professional and courteous, she explained every thing they did on my My overall experience was excellent. My service afvisor was Tina Arendes she was professional and courteous, she explained every thing they did on my 65 pt inspection right down to the millimeter of my brake width and treadwear on my tires. I asked her if i could get out of there by 4:30 amd she got me the car by 4:20. Tina was simply dazzling. I was very satisfied and it felt good to know that my future service needs are in good hands. More
by James R Kelchner Jr
Employees Worked With
Tina Arendes
October 01, 2017
Crown Acura Service I own a 2014 MDX that was due for several swrvices and was going on aroad trip the next week so i made an appointment with my service advisor Bart Bar I own a 2014 MDX that was due for several swrvices and was going on aroad trip the next week so i made an appointment with my service advisor Bart Bartley for the Friday morning before i was to leave the following week. I really like being greated and treated like they are glad to see me rather than pulling and and having to search for someone to help me. The service waiting area is always nice and clean and you can choose from a variety of coffees and teas and they make cookies fresh each morning. They also have plenty of tables to work from if you so choose add I did. My waits for muy car to be serviced are always pleasant. This one was for about two and a half hours but for all the work and diagnostics they did I thought it was a very short wait. I'm impressed with the service I get at Crown and Bart is my man. More
by KMac44
