1,376 Reviews of Crown Acura - Service Center
Tina provided excellent service I brought my 2016 RLX in to have the electrical system checked as I had to have the battery replaced. Tina was very helpful and extremely courteous. I I brought my 2016 RLX in to have the electrical system checked as I had to have the battery replaced. Tina was very helpful and extremely courteous. I really appreciated her help. More
Always top notch service! Crown has been servicing my Acura TL for 10 years. The service has always been top notch. John Shaw is professional, helpful, and cheerful. I would Crown has been servicing my Acura TL for 10 years. The service has always been top notch. John Shaw is professional, helpful, and cheerful. I would highly recommend Acura as a well made vehicle, and would suggest Crown because of their service department! More
Professionalism and Courtesy Bart Barkley was so helpful in getting my car assessed and going over what needed to be repaired. His professionalism and demeanor made my visit pleas Bart Barkley was so helpful in getting my car assessed and going over what needed to be repaired. His professionalism and demeanor made my visit pleasant under the circumstances! More
Short notice rescue of Damsel in distress John Shaw my service guy has never let me down. John and his service team saved me this week when my battery failed. With no notice he squeezed me in John Shaw my service guy has never let me down. John and his service team saved me this week when my battery failed. With no notice he squeezed me in to an already business schedule and sorted out my problem in less than 2.5 hours. he also threw in a courtesy wash and vacuum. Excellent. Check out the new updated facility too. It's beautiful. More
A16 maintenance Bart is my favorite! Very professional and gave solid maintenance advise! Always courteous and capable of answering my questions regarding the upkee Bart is my favorite! Very professional and gave solid maintenance advise! Always courteous and capable of answering my questions regarding the upkeep of my vehicle! More
efficient and friendly! Brian Bennett is always helpful, quick and proactive in taking care of my car's service needs. I love Working with him! Never any unnecessary charges, Brian Bennett is always helpful, quick and proactive in taking care of my car's service needs. I love Working with him! Never any unnecessary charges, and he is willing to explain the reasons for each recommended service in regular, everyday terms, not "car speak" . That means a lot! More
Review Brian Bennett is always extremely polite and helpful. I always go to him because of the excellent service he brings to the table. No hidden surprises Brian Bennett is always extremely polite and helpful. I always go to him because of the excellent service he brings to the table. No hidden surprises and I know what to expect and pay for. More
Should have gotten service at this dealership to begin with. I made the mistake of going somewhere else for an oil change and in the course of events I realized that my vehicle had not been treated properly. So I made the mistake of going somewhere else for an oil change and in the course of events I realized that my vehicle had not been treated properly. So, I made an appointment at the dealership. Thank you to Bart Bartley at Crown Acura for coordinating a full courtesy inspection, topping off all fluids and a complimentary car wash and vacuum. I was treated with respect and Bart took the time to explain what was going on without criticizing my poor choice to save $ at a Cheapo-change. I will be scheduling all service at Crown Acura from now on. More
acura start problem Very professional From the moment I made the appointment to the time I picked it up,while I was there I decided to speak to a credit manager to see ab Very professional From the moment I made the appointment to the time I picked it up,while I was there I decided to speak to a credit manager to see about possible financing a newer car, my overall experience was fabulous. More
Excellent The people that work in this dealership do great work. I have been an Acura owner for approximately 14 years. I have never had a problem with their Se The people that work in this dealership do great work. I have been an Acura owner for approximately 14 years. I have never had a problem with their Service or Sales people. Recently I had the pleasure of working with Brian Bennett in getting our Acura serviced. Brian is professional, knowledgeable as well as personable. This is not the first time that I have worked with Brian nor it will be the last. He makes me aware of what is needed to keep our Acura running at 100% and we get it done. I can not say enough about the people that I have worked with since I have been an owner of an Acura owner from Crown Acura. The people that I can comment on as giving service in this dealership are: Dan Morris, Richard Morris, Sophie Morris, Sue Ellen Rumple, John Schnepp, Brian Bennett and I will not leave out David Jackovitis or Larry Rodgers.. More