1,372 Reviews of Crown Acura - Service Center
Bart Bartley This was my first visit for service to the Crown Acura in Clearwater. I was greeted immediately at the drop off location by a very friendly and effic This was my first visit for service to the Crown Acura in Clearwater. I was greeted immediately at the drop off location by a very friendly and efficient employee. He directed me inside to my Service person, Bart Bartley. Bart was very efficient, friendly, and explained step by step the process for my service. It only took about one hour - half. Bart went over all the paperwork with me and checked me out and got me on my way. I was made to feel like a valued customer by everyone that I came in contact with at the Service Department. More
Excellence Bart Bartley did an amazing job of taking care of my service needs for my Acura TL. Everything was handled expediently and smoothly and above expecta Bart Bartley did an amazing job of taking care of my service needs for my Acura TL. Everything was handled expediently and smoothly and above expectations. Thanks so much, Crown Acura! I love the way the service department works together as a team with a great attitude and a smile! More
Great customer service! Came in for an oil change but did not have an appointment. Daniel greeted me and my husband and got us set up with one right away! Came in the next da Came in for an oil change but did not have an appointment. Daniel greeted me and my husband and got us set up with one right away! Came in the next day and got my service done. Overall experience was great, Daniel was able to conversate with us and made us feel welcomed. I will definitely be back for my next service with Daniel. More
Best Experience Great in and out Service by Dan Victory. I needed an oil change and tires for this visit. Always takes care of me when they are even busy. Great in and out Service by Dan Victory. I needed an oil change and tires for this visit. Always takes care of me when they are even busy. More
regular service Dan victory has always gone above and beyond to accommodate my hectic schedule. professional courteous and efficient and always paying attention to d Dan victory has always gone above and beyond to accommodate my hectic schedule. professional courteous and efficient and always paying attention to detail. keep it up Crown More
John Shaw Always a great experience. I request John Shaw for all my service needs at this location. He is attentive and responds effectively. I'm always able to Always a great experience. I request John Shaw for all my service needs at this location. He is attentive and responds effectively. I'm always able to get an appointment in the time frame I request. More
Excellent Customer Service 3.4.2015 I brought in my 2012 MDX for a B123 service. John Shaw, assistant service manager, greeted me at the door and took terrific care of me whil 3.4.2015 I brought in my 2012 MDX for a B123 service. John Shaw, assistant service manager, greeted me at the door and took terrific care of me while I waited for my vehicle. Having recently moved to the area and as a first time Crown Acura customer I was curious to know how Crown would stack up versus the other Acura dealerships I have used. John and his team were great. They gave me a detailed estimate (prior to beginning any work), provided timely updates while I waited, and even took the time to follow-up with me the next day to make sure I was totally satisfied with the work. Bottom line: I would not hesitant to take a vehicle to Crown Acura for service, particularly when working with John Shaw. More
service on 3-4-15 As always, the service department at Clearwater Crown Acura was outstanding - much of this is due to John Shaw. John always goes out of his way to tr As always, the service department at Clearwater Crown Acura was outstanding - much of this is due to John Shaw. John always goes out of his way to treat clients with the utmost respect. They even installed my "Roll Tide" tag! More
Great Service Crown Acura's service Department has always been great to deal with. They are timely and their quality of work is excellent. I worked with Bart Bart Crown Acura's service Department has always been great to deal with. They are timely and their quality of work is excellent. I worked with Bart Bartley who, as always, was friendly and helpful. More
Wowed by Crown Acura AGAIN! John Shaw and the service team have done it again! My visit with the 2010 RDX I purchased almost 2 years ago used-certified needed the B1 service, whe John Shaw and the service team have done it again! My visit with the 2010 RDX I purchased almost 2 years ago used-certified needed the B1 service, when I scheduled it was projected to take 2 hours, I was out of there with car vacuumed and washed in less than 1 1/2 hour. Barely time to check in with John and visit with Chris D who was at his desk early- he sold me the car which I love in great part because the Crown Acura folks are so pleasant to work with. Leadership give these folks a pat on the back...a raise if possible! More