1,380 Reviews of Crown Acura - Service Center
I have owned 2 Acura TL's a 2003 and my current vehicle is a 2007. I have had my cars serviced at Crown Acura for at least for the past 8 years and have experienced outstanding customer service fro vehicle is a 2007. I have had my cars serviced at Crown Acura for at least for the past 8 years and have experienced outstanding customer service from my Service Advisor, Daniel Victory. Dan Victory is one of the most honest service advisors I've done business with ever. He goes out of his way to make sure that you are completely satisfied when you leave the dealership and also is straight up front with you on what needs or doesn't need to be fixed on your car. If you are an Acura owner, I would recommend that you go see Dan Victory at Crown Acura for your service. You will be a completely satisfied and a happy customer. Awesome service. David Layne Clearwater, FL 33761 More
This is the second Acura I have leased. My experience with John Shaw in the Service Department has always been exemplary. I even looked to him for advise on leasing my present Acura. John is a professi with John Shaw in the Service Department has always been exemplary. I even looked to him for advise on leasing my present Acura. John is a professional who's opinion I trust and value. Many thanks to him for continuing to make my Service Appointments quick and easy. Sandra Smith More
Great service and excellent customer service. I think they have the best techs in the area. Keep up the good work. I would not trust my Acura RL with any other dealer. Thanks! they have the best techs in the area. Keep up the good work. I would not trust my Acura RL with any other dealer. Thanks! More
Daniel Victory at Crown Acura is the BEST! I went in to the dealership to have some work done on my Acura. Dan took the best care of me. He was patient, kind, knowledgeable. I live an hour away from the de the dealership to have some work done on my Acura. Dan took the best care of me. He was patient, kind, knowledgeable. I live an hour away from the dealership and do not normally go there, but will now NEVER take my car anywhere else. Crown Acura has Dan Victory to thank for this! Dan is an asset to Crown Acura! More
John Shaw is AWESOME. I have been a customer of John's at Crown Acura for 15+ years. I feel valued and very comfortable working with John. He consistently goes above and beyond and extends every John's at Crown Acura for 15+ years. I feel valued and very comfortable working with John. He consistently goes above and beyond and extends every consideration and courtesy possible. Marcia Andriakos More
My husband and I love the exceptional service that we receive from this dealer! Everyone is always pleasant and the prices are, not to mention, fabulous! receive from this dealer! Everyone is always pleasant and the prices are, not to mention, fabulous! More
Bart was very friendly and handled service appointment in a timley manner. He went over completed work , explained all in detail and showed confidence in his product. As always, a pleasure working with Cro a timley manner. He went over completed work , explained all in detail and showed confidence in his product. As always, a pleasure working with Crown Acura service department. More
I took my Acura TL Tech to Crown Acura for a repair and John Shaw took great care of us as he always does. He was very nice, easy to work with and knowledgeable. He called us with an update on the repair John Shaw took great care of us as he always does. He was very nice, easy to work with and knowledgeable. He called us with an update on the repair work and called us promptly when the work was completed. John has never kept us waiting and he has always treated us with an excellent attitude any time we have needed service or repairs to our Acura. John goes the extra mile to help with any need or question that we have with regard to our vehicle. A big Thanks to John Shaw!! More
Because of John Shaw's reputation we patronize this dealership and of course we own an Acura. We have had nothing but great service from John and the service technicians. Every one is friendly and ac dealership and of course we own an Acura. We have had nothing but great service from John and the service technicians. Every one is friendly and accommodating. MaryAnn & Jack Beckley More
While having an unexpected service on my car today it was nice to spend some time talking to John Pearson at Crown Acura. He guided me through purchase of my first Acura four years ago and third Honda vehic nice to spend some time talking to John Pearson at Crown Acura. He guided me through purchase of my first Acura four years ago and third Honda vehicle over the last 22 years. His knowledge and expertise is second to none. I look forward to my next purchase, though it may be a while before I upgrade. I still am enjoying the one I have now. (Waiting for the TLX) I will certainly return to make my next purchase with him. About the unexpected visit, I had developed a strange rattle noise in the rear of the car. I am pretty sure that it has to be a nightmare for a service technician to locate strange noises heard by the driver. Dan Victory and the service team were able to isolate the noise and correct it without much of a wait. Dan and the service team have always been top notch when it comes to keeping my vehicle running like new. More