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Crown Acura - Service Center

Clearwater, FL

5.0
1,374 Reviews

1,374 Reviews of Crown Acura - Service Center

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April 26, 2023

I just had some repairs done on my 2019 ILX - John Shaw always greets me with a smile! He listens attentively and gets the job done ASAP - I have purchased three cars from this dealership and I live out of More

by kimvmcintyre13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2023

Terrible service manger. Overcharged for basic service and then charged $47 for supplies even though all supplies were invoiced and charged separately. More

by Mglennon7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Logan Lane
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2023

Excellent customer service today from John Shaw, Assistant Service Manager at Crown Acura, Clearwater FL. John took the time to listen to me describe my car’s symptoms and took it for an immediate t More

by Pjpiano1
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2023

Shawn is an amazing Service Representative. He and Clearwater Crown Acura has taken care of my car for years. I wouldn't change him or this dealer. I trust the service that they provide and th More

by Maria I Melendez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2023

As inconvenient it can be to bring your car in for service, Crown Acura always makes it easy and a pleasure. The level of service is always excellent and exceeds expectations More

by yelise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2023

Always pleasant and accommodating. I scheduled ahead, as always, and they got a larger job done much fast than expected. More

by totinoae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2023

Best dealership in Tampa Bay Area. Always treated like a VIP. A big thanks to John Shaw for getting my car serviced today before I need to leave town. More

by DawnK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2023

I purchased my 2018 Acura RDX from this dealership and have been coming in for my service appointments since then. I am able to make my appointment times online and I always receive a reminder text the da More

by nsweet51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2023

Thank you Logan and Jeremy with Crown Acura for following through and providing excellent customer service. My car is always left clean and vacuumed after any maintenance. When I did not have time to wait More

by Nbholmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy
March 30, 2023

My Battery was completely dead and I am new to this area John Shaw was unbelievably kind and extremely helpful… He looked up my name calmed my fears and told me I had warranty on the Battery, the friendline More

by Margie
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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