Crown Acura - Service Center

I just had some repairs done on my 2019 ILX - John Shaw always greets me with a smile! He listens attentively and gets the job done ASAP - I have purchased three cars from this dealership and I live out of always greets me with a smile! He listens attentively and gets the job done ASAP - I have purchased three cars from this dealership and I live out of state because of his attentiveness I go nowhere else. I rate John as EXCELLENT! More

Terrible service manger. Overcharged for basic service and then charged $47 for supplies even though all supplies were invoiced and charged separately. Overcharged for basic service and then charged $47 for supplies even though all supplies were invoiced and charged separately. More

Excellent customer service today from John Shaw, Assistant Service Manager at Crown Acura, Clearwater FL. John took the time to listen to me describe my car’s symptoms and took it for an immediate t Assistant Service Manager at Crown Acura, Clearwater FL. John took the time to listen to me describe my car’s symptoms and took it for an immediate test drive with me. His suspicions were correct and after he explained how my RDX shifts gears in different modes, it was determined that my car did not need servicing! Fabulous customer service, thanks John! More

Shawn is an amazing Service Representative. He and Clearwater Crown Acura has taken care of my car for years. I wouldn't change him or this dealer. I trust the service that they provide and th He and Clearwater Crown Acura has taken care of my car for years. I wouldn't change him or this dealer. I trust the service that they provide and they are all very professional. My car is in good hands. 100% recommended! More

As inconvenient it can be to bring your car in for service, Crown Acura always makes it easy and a pleasure. The level of service is always excellent and exceeds expectations service, Crown Acura always makes it easy and a pleasure. The level of service is always excellent and exceeds expectations More

Always pleasant and accommodating. I scheduled ahead, as always, and they got a larger job done much fast than expected. I scheduled ahead, as always, and they got a larger job done much fast than expected. More

Best dealership in Tampa Bay Area. Always treated like a VIP. A big thanks to John Shaw for getting my car serviced today before I need to leave town. Always treated like a VIP. A big thanks to John Shaw for getting my car serviced today before I need to leave town. More

I purchased my 2018 Acura RDX from this dealership and have been coming in for my service appointments since then. I am able to make my appointment times online and I always receive a reminder text the da have been coming in for my service appointments since then. I am able to make my appointment times online and I always receive a reminder text the day before. My service advisor, Bart Bartley is a pleasure to work with and is always professional and extremely knowledgeable. I usually wait for my vehicle and Mr. Bartley makes sure it is finished in the time frame he gives me. The service cost estimate is always accurate and my vehicle is delivered to me washed and vacuumed. This is a top notch service department and I highly recommend Mr. Bartley as a service advisor at Crown Acura. More

Thank you Logan and Jeremy with Crown Acura for following through and providing excellent customer service. My car is always left clean and vacuumed after any maintenance. When I did not have time to wait through and providing excellent customer service. My car is always left clean and vacuumed after any maintenance. When I did not have time to wait for a wash, my service advisor Logan let the service department know that I’d be coming in at a later date when he was on vacation to receive my complimentary wash. Not only did he let them know I was coming, but when I was late, Jeremy reached out to let me know that the offer still stood, and they’d be happy to accommodate me whenever I had time. Excellent follow through from both service advisors. More

My Battery was completely dead and I am new to this area John Shaw was unbelievably kind and extremely helpful… He looked up my name calmed my fears and told me I had warranty on the Battery, the friendline John Shaw was unbelievably kind and extremely helpful… He looked up my name calmed my fears and told me I had warranty on the Battery, the friendliness of Crown Acura has me coming back to buy a car for my daughter. Thank you John Shaw!! More