Crown Acura - Service Center

We are always impressed with the top quality service we receive at Crown Acura! John Shaw has been taking care of our vehicles for many years! Deal with confidence! receive at Crown Acura! John Shaw has been taking care of our vehicles for many years! Deal with confidence! More

When I bought my MDX in 2019 from Crown Acura, I did not expect service to rival what I'd had for years at the local Lexus dealer. How pleasantly surprised I have been with Crown Acura. The car is trouble expect service to rival what I'd had for years at the local Lexus dealer. How pleasantly surprised I have been with Crown Acura. The car is trouble free, and any little glitches I've had have been taken care of efficiently and so pleasantly I almost look forward to going to the Dealership. Especially I've come to trust and enjoy working with John Shaw in service. His friendly personality and responsiveness is second to none. He looks out for me at all times regarding anything that needs attention and is under warranty. And did I mention the Dealership itself is fresh, and new, and clean as a whistle!! More

Bart Bartley is a great Service Advisor. Bart kept me advised on the vehicle's progress while I waited. He was thorough with explaining all the services provided and had the service complete Bart kept me advised on the vehicle's progress while I waited. He was thorough with explaining all the services provided and had the service completed in a timely manner. More

Bart was very professional. Great experience well done. Clean facility and details thank you Bart Bartley. Great experience well done. Clean facility and details thank you Bart Bartley. More

I have a 2014 Acura and have been working with Bart Bartely all along. He is knowledgeable and keeps me updated on my car's progress. He explains what service is due for the car and doesn't make me Bartely all along. He is knowledgeable and keeps me updated on my car's progress. He explains what service is due for the car and doesn't make me feel bad if I don't have the funds at that visit and I have to delay the work for the future. More

John Shaw has always been great. He takes good care of me everytime I come in. He is courteous and is always smiling. He explains everything very well and will let you know if more w He takes good care of me everytime I come in. He is courteous and is always smiling. He explains everything very well and will let you know if more work is needed on your vehicle before proceeding. I always schedule my appointments with him when I need service. More

Going on 4 years of service visits at this dealership. Bart Bartley always does a great job of explaining that needs to be done and expediting the work as much as possible. I appreciate the entire exper Bart Bartley always does a great job of explaining that needs to be done and expediting the work as much as possible. I appreciate the entire experience. More

Excellent customer service. We have been taking our cars for service for 8 years. Bart Bartley has been our service contact and has provided excellent customer service . We have been taking our cars for service for 8 years. Bart Bartley has been our service contact and has provided excellent customer service . More

On time , courteous, fees explained in advance, comfortable waiting areas ,while service was done. Very professional Bart Bartley was the service writer. comfortable waiting areas ,while service was done. Very professional Bart Bartley was the service writer. More

Crown Acura always has top-of-the-line servicing, and Bart is always focused on creating a professional and smooth customer experience. Bart is always focused on creating a professional and smooth customer experience. More