1,371 Reviews of Crown Acura - Service Center
John S in the service department, once again delivered superior service. He is honestly, one of a kind. As long as I have my Acura, John is my guy. Thanks John!! superior service. He is honestly, one of a kind. As long as I have my Acura, John is my guy. Thanks John!! More
Crown Acura has been my dealer of choice and service provider for decades. Special thanks to my 5 star service manager, John Shaw. Whether a minor repair or a major one, he handles it perfectly. provider for decades. Special thanks to my 5 star service manager, John Shaw. Whether a minor repair or a major one, he handles it perfectly. More
A 100% positive experience since the first day I bought my Acura RDX from this dealership. The service is amazing. My service rep John Shaw (Asst. Service Manager) is knowledgeable, helpful, incredibly hon my Acura RDX from this dealership. The service is amazing. My service rep John Shaw (Asst. Service Manager) is knowledgeable, helpful, incredibly honest, and gives me reasoned advice. He goes out of his way to make it work for me, no matter what I need. Couldn’t be more pleased with my experience, and I’ll definitely be staying with them for my next vehicle. More
Crown Acura has a great service dept. Everyone is friendly & the atmosphere is great if you are waiting for your car. Bart Bartley is a pleasure to deal with. He provides great service co Everyone is friendly & the atmosphere is great if you are waiting for your car. Bart Bartley is a pleasure to deal with. He provides great service consistently. &e is so thorough. Takes away the pain of getting my car serviced. More
Bart provided excellent Customer Service, even with my negativity, he stayed calm and helpful. The outcome was great and I Love this Dealership, looking forward to doing more Business in the future! negativity, he stayed calm and helpful. The outcome was great and I Love this Dealership, looking forward to doing more Business in the future! More
John Shaw continues provide excellent automotive service & customer service. I've been his customer for 20 years and have brought all my Acuras to him over those years. He's like a good friend. & customer service. I've been his customer for 20 years and have brought all my Acuras to him over those years. He's like a good friend. More
John Shaw was my service advisor years ago with my last car. I recently replaced my 2012 Acura MDX with a 2022 Acura MDX. I requested John Shaw again, as he is patient, efficient, effective communicator wi car. I recently replaced my 2012 Acura MDX with a 2022 Acura MDX. I requested John Shaw again, as he is patient, efficient, effective communicator with a kind professionalism about him. John follows through with everything he says. it’s a smooth operation and very pleasant experience, and much easier than taking my car elsewhere for service. More
I would like to thank Crown Acura & John Shaw for the excellent service they have given me over the last 20 years. John always looks out for me & makes sure that my time & attention are always met. Great excellent service they have given me over the last 20 years. John always looks out for me & makes sure that my time & attention are always met. Great coffee, a nice room where I can watch TV or use my computer while i wait makes my time there quick. Thanks again Crown Acura & John Shaw. More
Just moved to Florida and found this dealer on Yelp. Bart was very professional and courteous. I intend to use this dealer as my car service provider as I love my Acura and trust they will take good c Bart was very professional and courteous. I intend to use this dealer as my car service provider as I love my Acura and trust they will take good care of her! More