Crown Acura - Service Center

Professional, kind, knowledgable Service technicians like John Shaw make bringing your car to the dealership an enjoyable experience. He's one of the best! Great experience from start to finish. John Shaw make bringing your car to the dealership an enjoyable experience. He's one of the best! Great experience from start to finish. More

AWESOME ASSIST! ! John Shaw is nothing short of fabulous and I’m so fortunate he helped me out in a pinch —TWICE (!!) over the past couple of weeks. First on 27 Oc ! John Shaw is nothing short of fabulous and I’m so fortunate he helped me out in a pinch —TWICE (!!) over the past couple of weeks. First on 27 October when my RDX tire sensor was showing low pressure in ALL my tires. And again on 7 November when the warning sensor came on showing extremely low pressure in my right front tire. In both instances, John replied immediately to my calls/email and worked me into his schedule that same day. Again, I’m so grateful to John for making it seem so easy to fit me in for a tire check, especially as the second time it turns out there was a nail in the tire tread. Luckily, this time it could be fixed and didn’t require a new tire. Just so very appreciative of all John did to assist me and get me back on the road so quickly (I was in and out within an hour!). Amazing customer support as always from John and the service team at Crown Acura!! Thank you yet again!! More

John S in the service department, once again delivered superior service. He is honestly, one of a kind. As long as I have my Acura, John is my guy. Thanks John!! superior service. He is honestly, one of a kind. As long as I have my Acura, John is my guy. Thanks John!! More

Crown Acura has a great service dept. Everyone is friendly & the atmosphere is great if you are waiting for your car. Bart Bartley is a pleasure to deal with. He provides great service co Everyone is friendly & the atmosphere is great if you are waiting for your car. Bart Bartley is a pleasure to deal with. He provides great service consistently. &e is so thorough. Takes away the pain of getting my car serviced. More

Crown Acura has been my dealer of choice and service provider for decades. Special thanks to my 5 star service manager, John Shaw. Whether a minor repair or a major one, he handles it perfectly. provider for decades. Special thanks to my 5 star service manager, John Shaw. Whether a minor repair or a major one, he handles it perfectly. More

A 100% positive experience since the first day I bought my Acura RDX from this dealership. The service is amazing. My service rep John Shaw (Asst. Service Manager) is knowledgeable, helpful, incredibly hon my Acura RDX from this dealership. The service is amazing. My service rep John Shaw (Asst. Service Manager) is knowledgeable, helpful, incredibly honest, and gives me reasoned advice. He goes out of his way to make it work for me, no matter what I need. Couldn’t be more pleased with my experience, and I’ll definitely be staying with them for my next vehicle. More

Bart provided excellent Customer Service, even with my negativity, he stayed calm and helpful. The outcome was great and I Love this Dealership, looking forward to doing more Business in the future! negativity, he stayed calm and helpful. The outcome was great and I Love this Dealership, looking forward to doing more Business in the future! More

John Shaw continues provide excellent automotive service & customer service. I've been his customer for 20 years and have brought all my Acuras to him over those years. He's like a good friend. & customer service. I've been his customer for 20 years and have brought all my Acuras to him over those years. He's like a good friend. More

John Shaw was my service advisor years ago with my last car. I recently replaced my 2012 Acura MDX with a 2022 Acura MDX. I requested John Shaw again, as he is patient, efficient, effective communicator wi car. I recently replaced my 2012 Acura MDX with a 2022 Acura MDX. I requested John Shaw again, as he is patient, efficient, effective communicator with a kind professionalism about him. John follows through with everything he says. it’s a smooth operation and very pleasant experience, and much easier than taking my car elsewhere for service. More

John Shaw was able to help me with car service and was happy with how fast everything the service happy with how fast everything the service More