Crown Acura - Service Center

John Shaw is just always there for me. For the second time in 2 months I had nails in rear tires. John made sure to take care of my problem, and checked my account and saw that I had bou For the second time in 2 months I had nails in rear tires. John made sure to take care of my problem, and checked my account and saw that I had bought tire insurance. Hence, I had a new tire, AND at no cost to me. He's always pleasant and has a great sense of humor, too. More

The service department at Crown Acura is top notch. Logan Lane took good care of me and my SUV. Not only was it ready early, but they also washed and vacuumed it as well! Logan Lane took good care of me and my SUV. Not only was it ready early, but they also washed and vacuumed it as well! More

Thank you John Shaw for the fast, friendly and excellent service I received on Wednesday morning of June 29th. John made sure my problem was taken care of and had me out quickly. service I received on Wednesday morning of June 29th. John made sure my problem was taken care of and had me out quickly. More

Completed car service as promised. Logan Lane was professional, accommodating and sent text as expected Logan Lane was professional, accommodating and sent text as expected More

Bart Bartley at Crown Acura was great to work with! Great people and great service! Great people and great service! More

FAST AND COURTEOUS Thank you so much John Shaw for your usual stand out friendliness, integrity and exemplary customer service on Wednesday afternoon 22 June. Brought my RDX in for its scheduled A1 service usual stand out friendliness, integrity and exemplary customer service on Wednesday afternoon 22 June. Brought my RDX in for its scheduled A1 service and John ensured it was quickly brought to the technician. It needed a right tire alignment and John again made sure it was done quickly. Amazingly, the entire service took barely an hour! Also, a special thank you to Bart as well for pinch-hitting when I first arrived while John was finishing up with another customer. Bart helped get the service paperwork started for John. Truly, another terrific experience with John and the team at Crown Acura. More

After purchasing my car from Crown Acura back in 2015 I have always came back for service with Bart. He always provides good guidance on what maintenance is required now, what may be required in the future have always came back for service with Bart. He always provides good guidance on what maintenance is required now, what may be required in the future, and I feel that I am in trustworthy hands. More

I always receive outstanding service at Crown Acura. We usually wait while they perform the general maintenance - fast service. Everyone is very pleasant and professional. A great team! A Bell We usually wait while they perform the general maintenance - fast service. Everyone is very pleasant and professional. A great team! A Bell More

I had a simple recall, got an appointment in less than 48 hours, got in and out in less than 2, and my man Bart Bartley, who always treats us like we're his only customers, was his consummate class act. My hours, got in and out in less than 2, and my man Bart Bartley, who always treats us like we're his only customers, was his consummate class act. My wife and I both have cars we purchased here, and it's because of Bart that we not only come here exclusively for service, but that we'll likely buy all our cars here forever. More

I have an older model MDX and my service manager John Shaw always treats me as if I have a brand new vehicle . My car is returned to me clean and running great after every service . It is because of this Shaw always treats me as if I have a brand new vehicle . My car is returned to me clean and running great after every service . It is because of this great service that I have been able to keep my vehicle for as long as I have . More