Crown Acura - Service Center

Logan was amazing. I didn’t have an appointment but I did a 7am drop off. He exceeded my expectations and had my car finished within a few hours. (thank you to whoeve I didn’t have an appointment but I did a 7am drop off. He exceeded my expectations and had my car finished within a few hours. (thank you to whoever did the instillation as well). He kept in great contact with me via text. Thank you Logan. I also want to thank the gentleman that was there first thing in the morning to check me in. There was a little bit of communication confusion when I originally decided to bring my car in after speaking to a lady (I am certain I misunderstood) . He was amazing and made sure my message got to Logan and I was taken care of. I am unsure of his name and I am sorry about that. If anybody can tell me his name I will be happy to write a separate review. Nancy McCord More

This is a customer oriented dealer, very knowledgeable and my first experience with the service department for the 1st oil change of my new acura RDX which l purchased from Crown Acura. My assigned servi and my first experience with the service department for the 1st oil change of my new acura RDX which l purchased from Crown Acura. My assigned service advisor, Bart Bartley was very efficient, professional and courteous. I keep vehicles a long time so am happy to be assigned someone who easy to work with and lead me through the process of my first service visit with them. More

First time taking my Acura MDX in for service and it was great working with Bart Bartley. He asked insightful questions regarding how I drive the car and made recommendations not just based on mileage, but great working with Bart Bartley. He asked insightful questions regarding how I drive the car and made recommendations not just based on mileage, but also my personal driving needs. It was a very good experience and worth making the drive from North Pinellas county for superb customer service. More

Fast and very friendly service advisor and talked to the master tech Greg was very informed about my car .. over all great service !! master tech Greg was very informed about my car .. over all great service !! More

John Shaw in the service department is fantastic! I have had my RDX serviced there three times over the past year and each time he went above and beyond. Crown Acura is extremely lucky to have him I have had my RDX serviced there three times over the past year and each time he went above and beyond. Crown Acura is extremely lucky to have him working there!!!!!! More

Had a great experience with John Shaw. I was having difficulty connecting my new phone and he took me in right away and straightened everything in no time at all. I was having difficulty connecting my new phone and he took me in right away and straightened everything in no time at all. More

Bart Bartley is very easy to work with. I called and got scheduled and when I brought my car in he already had my paperwork printed. The whole transaction went well. Car back quickly. T I called and got scheduled and when I brought my car in he already had my paperwork printed. The whole transaction went well. Car back quickly. Thank you Bart and Acura More

Logan lane was informative and attentive. Took care of my questions and pocketbook. He was respectful and courteous. Took care of my questions and pocketbook. He was respectful and courteous. More

John Shaw is absolutely the best service provider, called me on a Saturday and took care of everything. If you want to get an excellent car experience go see him at Crown Acura! me on a Saturday and took care of everything. If you want to get an excellent car experience go see him at Crown Acura! More

The service team at Crown Acura is professional to work with and does a great job maintaining my vehicle. with and does a great job maintaining my vehicle. More