Crown Acura - Service Center

Service is what sells and have always had a good experience with Crown Acura's service dept. I have worked with Julian Bitar the last few times and he is excellent - very attentive and always keeps experience with Crown Acura's service dept. I have worked with Julian Bitar the last few times and he is excellent - very attentive and always keeps you apprised of what is happening and the costs. Makes everyone feel like they are his only customer at the time. Would highly recommend Crown and Julian. More

Logan Lane was our service advisor - we had our two Acura 2020 RDxs in for routine maintenance Oil change & Tire Rotation - as always he did an excellent job as our service advisor and really appreciate his 2020 RDxs in for routine maintenance Oil change & Tire Rotation - as always he did an excellent job as our service advisor and really appreciate his efforts! More

Although I was living in Missouri when I bought my ILX, I won't go anywhere but here to have it serviced. The crew that greets you, whether you have a scheduled appointment or simply show up, is very profes won't go anywhere but here to have it serviced. The crew that greets you, whether you have a scheduled appointment or simply show up, is very professional and efficient. Bart, my go-to service person, takes the information he needs, looks I've described or invites me to sit in one of three sitting areas while the oil is changed. Coffee is provided at a self-serve station and yummy cookies were available before Covid. Hated to see those go away! When the car is ready I'm informed and all paperwork is completed and folded neatly into an envelope for me to keep in my records. It all runs seamlessly from this customer's observation. Kudos to management for hiring all the right people and keeping it all running smoothly! More

John Shaw is a great service advisor.He is always very John Shaw is a great service advisor. He is always very helpful and quick to respond to my emails and calls. He make sure that my needs are met and John Shaw is a great service advisor. He is always very helpful and quick to respond to my emails and calls. He make sure that my needs are met and always very courteous and professional. I recommend him for a Promotion and a raise ,he deserve it. Regards Robert Rigo More

This is the only dealer that I go to for service. I drive 1 hour because service matters to me that much. Bart Bartley is the service advisor you want to ask for. He honest and genuinely cares. He not only d 1 hour because service matters to me that much. Bart Bartley is the service advisor you want to ask for. He honest and genuinely cares. He not only did not upsell me but he down sold me on a service I thought I needed but didn’t need. I am always satisfied with Bart and the service at Crown Acura! Also, how cool is the name Bart Bartley! More

Service Advisor, Bart Bartely, was a pleasure to work with. He was very friendly, provided updates on the status of my vehicle and was extremely knowledgeable. with. He was very friendly, provided updates on the status of my vehicle and was extremely knowledgeable. More

Julian Bitar was so helpful at my recent service. He was kind and attentive. Will plan to use crown Acura for all future service for my vehicle! kind and attentive. Will plan to use crown Acura for all future service for my vehicle! More

I recently relocated to St. Petersburg from NY. I found Crown Acura to take care of my RDX. I will describe in one word SUPER Crown Acura to take care of my RDX. I will describe in one word SUPER More

Excellent and speedy service at Crown Acura! Bart Bartley was extremely helpful in making sure that all went well. His guidance made the process easy. was extremely helpful in making sure that all went well. His guidance made the process easy. More

Just completed service at Crown Acura with Service advisor Bart Bartley. As always Bart was able to get my service completed in record time, kept me updated how my service was going and got me out of advisor Bart Bartley. As always Bart was able to get my service completed in record time, kept me updated how my service was going and got me out of the dealer with a complete car wash quickly. Car always seems like it a new when I leave the dealer. Highly recommend Bart as a top notch service advisor More