Crown Acura - Service Center

I recently had my 2018 Acura RDX serviced at this dealership. Bart Bartley is my service advisor and as usual he took care of getting my car serviced while I waited. Bart is always a pleasure to wo dealership. Bart Bartley is my service advisor and as usual he took care of getting my car serviced while I waited. Bart is always a pleasure to work with and he keeps me informed as the service is being performed. This dealership has an excellent service department. I would highly recommend Mr. Bartley and this dealership. More

Best quick and efficient service you’ll ever get. Always ask for Logan Lane he knows his stuff and will get you in and out very quick. ask for Logan Lane he knows his stuff and will get you in and out very quick. More

The service was so good and it was really fast to. I don’t know much about cars but Logan Lane always helps me to understand what’s going on and he really knows his stuff. don’t know much about cars but Logan Lane always helps me to understand what’s going on and he really knows his stuff. More

We drive two hours to have our car serviced with Crown Acura. Julian Bitar consistently provides outstanding customer service. He is knowledgable, attentive and efficient. It is worth the drive to recei Acura. Julian Bitar consistently provides outstanding customer service. He is knowledgable, attentive and efficient. It is worth the drive to receive this kind of concern and attention. Thank you, Julian, for an excellent experience. More

excellent service,beautiful building and knowledgeable staff. Julian Bitar was wonderful to work with. Chatted with Eric W. from sales staff a fellow upsate New yorker had a great time. Thanks Crown A staff. Julian Bitar was wonderful to work with. Chatted with Eric W. from sales staff a fellow upsate New yorker had a great time. Thanks Crown Acura More

Julian Bitar was very courteous friendly & Knowledgeable. He was very helpful Julian answered all my questions. I would recommend Julian to my friends The shop was very clean Knowledgeable. He was very helpful Julian answered all my questions. I would recommend Julian to my friends The shop was very clean More

I have been a customer for over 13 years and have always received great service. John Shaw is my service rep and is the reason I will never get my car serviced anywhere else. Phenomenal customer service! received great service. John Shaw is my service rep and is the reason I will never get my car serviced anywhere else. Phenomenal customer service! More

I live in Virginia. My family and I were headed to Marco Island for our first family vacation since the pandemic and along the way, I started experiencing a strange vibration and noise in my 2014 MDX which Island for our first family vacation since the pandemic and along the way, I started experiencing a strange vibration and noise in my 2014 MDX which was later diagnosed as a bad front wheel bearing. Very stressful to be sure as we are far from home and this would certainly have led to a bad situation on the highway somewhere. I called Crown Acura, spoke to service advisor Bart Bartley and he brought me in. To say that he was the consummate professional is an understatement. I know how tough it is right now to get parts, with so many being on back order due to the pandemic, but Bart figured out a way to get both the bearing and a rusted out ABS sensor changed. He saved us and our family vacation and I really can’t thank him and you all enough for getting me out of a bind. Thanks Bart and Crown Acura for taking such great care of a customer who could never possibly be a repeat customer. More

Great Service with John Shaw... I always go back because of him and his advice. The service cannot be beat. I also have saved money at this dealership, because of the coupons that Crown Acura has when you of him and his advice. The service cannot be beat. I also have saved money at this dealership, because of the coupons that Crown Acura has when you sign up on their website. More

Wonderful and great service was out of there in the time that was told to me service with a smile and respect always friendly great that was told to me service with a smile and respect always friendly great More