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Crown Acura - Service Center

Clearwater, FL

5.0
1,376 Reviews

1,376 Reviews of Crown Acura - Service Center

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April 02, 2021

John Shaw has serviced my Acura's for over 15 years. John is always professional, and courteous. Crown Acura is a shining example of value and customer service. Thank you John for making each visit p More

by Keith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Crown Acura responded

Keith, We are so appreciative of your continued business, and we are thrilled that John could consistently provide you with the top-quality service that you so much deserve! Your safety and satisfaction are of the utmost importance to us, and we will certainly provide you and your vehicle with nothing less than the same 5-star service in the years to come!

March 31, 2021

Awesome courteous friendly and clarifies so that I totally understood. I travel to get to this dealership passing the one in Tampa. They are very patient folks and makes me feel important everyone More

by sdans5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Scott
Apr 05, 2021 -

Crown Acura responded

Congratulations on your new Acura MDX! We are so appreciative of your business, and we are thrilled that our team could provide you with the remarkable buying experience that you so much deserve. We couldn't be more pleased to hear of your satisfaction, and we wish you the safest of travels- on behalf of Gary, Bart, and the entire team!

March 31, 2021

Outstanding service. This is the second Acura Of Ocean and I have use Crown Acura for my service. Very happy very honest people. Will continue to use them More

by ajmalool
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Crown Acura responded

It is our pleasure to serve you, and we are pleased that the quality of our work continuously meets your satisfaction. Offering thorough and reliable service is so important to us, and we will certainly provide you and your vehicle with nothing less in the years to come!

March 29, 2021

I really appreciate the service that we have received. The availability of having a loaner car when needed is something we really appreciate. We live about 35 miles from the dealership and it would be ve More

by Luis B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Bitar
Mar 30, 2021 -

Crown Acura responded

Luis, Thank you for sharing this positive review! It is always our goal to ensure that our guests' experiences are as seamless as possible, and we are pleased that our efforts met your satisfaction. It is our pleasure to serve you. Please do not hesitate to let us know how we may be of further assistance to you in the future.

March 29, 2021

I had my car recently serviced at Crown Acura. Had a great experience with Bart Bartley in their Service Department. He explained the work that was needed for my car as well as things I need to keep an More

by BillM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Crown Acura responded

Bill, Thank you so much for your positive feedback! It is our pleasure to serve you, and we are pleased to hear that Bart took great care of you and your automotive needs throughout your recent visit. He will be proud to have earned your kind recommendation, and we wish you the safest of travels until we meet again!

March 27, 2021

Amazing Service experience Bart Bartley is always professional, friendly. He makes sure he explains everything and keeps me updated and makes the whole process easy. I would not go anywhere else! More

by Emnick01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2021 -

Crown Acura responded

Thank you so much for sharing your experience with us. We believe in attentive and professional customer service and were glad that Bart made the whole service process easy.

March 27, 2021

The service adviser, Bart Bartley is always proactive on my car’s service needs. This is my third Acura. The quality of the car and professionalism of the service advisors keep me as a satisfied Acura owner More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2021 -

Crown Acura responded

Hi Mike, It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. Bart will be thrilled to hear of your kind words. If there are any other automotive needs we can assist you with, please don't hesitate to call us.

March 23, 2021

I had my 2018 Acura RDX in for service today. Mr Bartley was my service advisor and has been since I purchased the vehicle. He is always professional and keeps me informed of any problems that I need to ta More

by nsweet51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Crown Acura responded

Thank you so much for your positive review and recommendation! We are happy to hear that Bart consistently takes exceptional care of you and your automotive needs! Offering quality and efficient service is so important to us, and we will certainly provide you with nothing less in the future!

March 21, 2021

People are very friendly, Bart helped me with the maintenace service appointment for my Acura TLX. Appreaciate your time and dedication. I'll be back for nex time. More

by Sergio Q.
Customer Service
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Crown Acura responded

Thanks for the kind review. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received from Bart. If there are any other automotive needs we can assist you with, please don't hesitate to let us know.

March 21, 2021

Julian gives a very good service. I was in for maintenance. Thank you for your help. We will be back next time for my Acura maintenance. More

by pri
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Julian Bitar
Mar 22, 2021 -

Crown Acura responded

Thank you for sharing your positive experience with us. We're pleased to hear that Julian provided good customer service. Please let us know when your vehicle is ready for its next service.

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