Crown Acura - Service Center

John Shaw is the epitome of courteous and professional service. His attention to detail is unparalleled. We never doubt his suggestions. He definitely deserves the title of "Excellent Service." service. His attention to detail is unparalleled. We never doubt his suggestions. He definitely deserves the title of "Excellent Service." More

Logan was very understanding and worked with me in getting the recommended repairs done and explained everything and answered all of my questions. Julian checked me out and was very attentive and help getting the recommended repairs done and explained everything and answered all of my questions. Julian checked me out and was very attentive and helpful. Highly recommend Crown Acura for your service needs. More

My car broke down unexpectedly and I had it towed to Crown. By the time I called in the AM Julian had already looked at the car and diagnosed it. Great service! Crown. By the time I called in the AM Julian had already looked at the car and diagnosed it. Great service! More

Julian Bittar was great. He was friendly and even though I arrived early he knew my name and made me feel comfortable while I waited. The service was a little longer than expected but they also did much mor I arrived early he knew my name and made me feel comfortable while I waited. The service was a little longer than expected but they also did much more than expected. All in all a good experience at Crown Acura! More

John got me in and out of there quicker than I thought. Great service and a nice guy. I’ll be back. Thank you very much Great service and a nice guy. I’ll be back. Thank you very much More

I had Julian Bitar as an advisor. He kept me updated as the tech was working on my vehicle. He also advised me on what was needed. The vehicle was done when said. the tech was working on my vehicle. He also advised me on what was needed. The vehicle was done when said. More

Bart is amazing!! He is super well mannered. He caters to the exact needs of his client and I always feel so taken care of!!! I am driving my Acura TLX since 2015 and he is the reason it still performs so we the exact needs of his client and I always feel so taken care of!!! I am driving my Acura TLX since 2015 and he is the reason it still performs so well. Thank you Bart!! More

Very easy to schedule service. Bart greeted me and listened to my concerns. Service was very quick and done the right way. Waiting area and dealership was very clean and confortable. listened to my concerns. Service was very quick and done the right way. Waiting area and dealership was very clean and confortable. More

Was in for routine maintenance today. John Shaw has been my service advisor for about 20 years. I received the same excellent service today that I get every time. John always explains everything to me, ne my service advisor for about 20 years. I received the same excellent service today that I get every time. John always explains everything to me, never pushes me to do service before it is needed, and always looks to see if there are discounts that apply to my bill. Their waiting area is always clean and has great hot chocolate. More

Exemplary service from John as always. He sets the bar high and exceeds expectations every time I go in for service. Acura has the best service department of any I have ever taken a vehicle to. Great job high and exceeds expectations every time I go in for service. Acura has the best service department of any I have ever taken a vehicle to. Great job all around! More