Crown Acura - Service Center

When the A/C in my RDX went out in the 100-degree temps, I might have sweat a little but I certainly didn't panic. That's because I knew that when I called Bart Bartley, he would get me "fixed up" in no tim I might have sweat a little but I certainly didn't panic. That's because I knew that when I called Bart Bartley, he would get me "fixed up" in no time flat. And he did! Always delivers what he promises and takes time to explain the repair...even to a woman...lol. If I could give him 6 stars, I would-******! More

Julian was helpful and quick to resolve my issues. He worked with me to schedule a time that worked with my schedule. I dropped off my car for maintenance in what was supposed to last 2-3 hours, was fini worked with me to schedule a time that worked with my schedule. I dropped off my car for maintenance in what was supposed to last 2-3 hours, was finished in 1 hour. Very satisfied with the result. More

Bart is my service go to person. He is professional & and friendly. Five star service all the way. happy 2 work with him. thank you friendly. Five star service all the way. happy 2 work with him. thank you More

Bart did a great job from A-Z. Time to check me in and out was short, he contacted me during the service work for additional details, and the service was prompt. out was short, he contacted me during the service work for additional details, and the service was prompt. More

Bart B. coordinated my service and everything so far has been A+!. I got in on time and after inspection another urgent service was identified and the folks at Crown Acura were able to get all it completed been A+!. I got in on time and after inspection another urgent service was identified and the folks at Crown Acura were able to get all it completed in a very timely manner. More

Service appointment completed on time. Great service and attention to detail. Additional items were handled in addition to my oil change and the dealer has great social distancing policies attention to detail. Additional items were handled in addition to my oil change and the dealer has great social distancing policies More

We have been having our 2014 Acura MDX serviced at Crown Acura since we purchased it. Their service is superb. They do exactly what is required, whether maintenance or repairs. They are honest- we never Acura since we purchased it. Their service is superb. They do exactly what is required, whether maintenance or repairs. They are honest- we never get surprises. The vehicle is always returned spanking clean. Bart Bartley is our service representative. He returns phone calls promptly and always makes sure that our appointments are on time. He is also very pleasant, courteous, and efficient. More

Bart Bartley was my service advisor for my visit on 8/27. I called him in the morning and told him I have having problems with my vehicle. He worked me into the afternoon service schedule to find out the p I called him in the morning and told him I have having problems with my vehicle. He worked me into the afternoon service schedule to find out the problem. He addressed the issue, took care of fixing the problem and keep me informed often while I waited for the service to be completed. This dealership always make my experience a good one. More

Bart was my service advisor for my Acura TLX first scheduled service. He was professional, friendly, knowledgeable and followed numerous safety measures to keep me and himself protected. Thank you Bar scheduled service. He was professional, friendly, knowledgeable and followed numerous safety measures to keep me and himself protected. Thank you Bart!! More

I want to say what an awesome thinking ahead employee Logan Lane is! He ordered the part for my car ahead of time and it saved me another visit to the dealership! That is exceptional service! Logan Lane is! He ordered the part for my car ahead of time and it saved me another visit to the dealership! That is exceptional service! More