Crown Acura - Service Center

Service & factory recall of fuel pump replaced Service call took about 2 hours due to the factory recall/replacement of fuel pump & 1 year maintenance service. Wait area is comfortable and social Service call took about 2 hours due to the factory recall/replacement of fuel pump & 1 year maintenance service. Wait area is comfortable and social distancing was practiced. Employees were all wearing masks which I appreciated. Bart Bartley was attentive checking in a few times to report progress and expected completion which was right on schedule. Car was clean & running great when I left! More

They have serviced my 2003 Acura since I bought it from them. Bart in service is always nice and keeps me informed on repair costs and service needs. them. Bart in service is always nice and keeps me informed on repair costs and service needs. More

Julian Bitar Julian is always so attentive and has great recall of the details. I appreciated his careful approach as we are social distancing. He made sure all Julian is always so attentive and has great recall of the details. I appreciated his careful approach as we are social distancing. He made sure all the car surfaces were cleaned before he gave me my keys and checked on me while I was waiting. He is a terrific representative of the service level I have come to expect from Crown Acura. I am glad he is my service contact. Audrey Raley More

Julian Bitar came through for me again! Three weeks after purchasing tires from Crown Acura I found a screw imbedded in one of them, picked up from the construction at my work place. Took car to Julia after purchasing tires from Crown Acura I found a screw imbedded in one of them, picked up from the construction at my work place. Took car to Julian and he got me fixed up right away. No charge. The tires have a warranty guarantee. Easy breezy! Thank you Julian. More

I bought a 2020 CR-V Hybrid and a week later got a screw in a tire. Crown Acura was the only place in town that had the right size tire, so after a quick patch I limped it over there. Logan helped me righ in a tire. Crown Acura was the only place in town that had the right size tire, so after a quick patch I limped it over there. Logan helped me right away and worked with the purchase dealership to verify the extended warranty and service plan and made sure I didn't have to pay anything for the replacement tire. More

Great Professional Service We've purchased two cars from Crown Acura and recently took one in for servicing . John Shaw was helpful and professional. We received a discount coup We've purchased two cars from Crown Acura and recently took one in for servicing . John Shaw was helpful and professional. We received a discount coupon one day after the completion and in my impatience I filled out a survey saying I wasn't happy that I hadn't heard back about the acceptance of it. John had already emailed me with the good news. First class through and through. We are customers for life. More

Great and speedy service Bart always makes me feel at home and gets me in and out with no hassle. Great guy to deal with when you're having car problems. Bart always makes me feel at home and gets me in and out with no hassle. Great guy to deal with when you're having car problems. More

I had my serviced by Bart Bartley today and he did an efficient job with my vehicle and I was very pleased with him I recommend him if you need service done! efficient job with my vehicle and I was very pleased with him I recommend him if you need service done! More

Bart Bartley at Crown was an awesome Service Rep! I was so impressed with my experience at Crown today! I was warmly greeted upon arrival. Bart met me with all the CDC standards (masks, gloves..etc... I was so impressed with my experience at Crown today! I was warmly greeted upon arrival. Bart met me with all the CDC standards (masks, gloves..etc...) to discuss my maintenance requirements. I was informed of what needed to be done! AND I was in and out within an hour and a half! Also, I so appreciated that complimentary car wash! Thank you, Bart, for such a great experience... I will be back! Jane from Tampa More

Professional service with a personal touch This was my first service visit in Florida and the whole experience was a pleasure. I scheduled appt. online and was greeted by service personnel tha This was my first service visit in Florida and the whole experience was a pleasure. I scheduled appt. online and was greeted by service personnel that practiced all CDC guidelines for safety. My service agent Julian Bitar was extremely pleasant and professional. I chose to wait and I was offered complimentary snacks and drinks which helped make my wait more comfortable. I will be back for my next service. Thank you. More