Crown Acura - Service Center

Everything went very smoothly. Everything was explained very thoroughly. Pleasant staff. Julian was above and beyond as a service advisor. I would certainly patronize this dealer Everything was explained very thoroughly. Pleasant staff. Julian was above and beyond as a service advisor. I would certainly patronize this dealer again. The operation was smooth and everything promised was delivered. I had the opportunity to go in the shop and it was clean as well. More

Bart is awesome Bart will go above and beyond to solve any issues and to keep a customer happy. He goes the extra mile every time I had to go for service. Excellent c Bart will go above and beyond to solve any issues and to keep a customer happy. He goes the extra mile every time I had to go for service. Excellent customer service and extremely knowledgeable. Highly recommended advisor. More

Outstanding employee Bart Barley has always been so helpful and knowledgeable in working to help me with my Acura. He has always taken time to cover information and answe Bart Barley has always been so helpful and knowledgeable in working to help me with my Acura. He has always taken time to cover information and answer my questions. More

Worked with Julian Bitar today. He was great. Very polite and knowledgeable about my vehicle and services needed. Very happy with my service today. Usually work with Bart Bartley, who is always grea polite and knowledgeable about my vehicle and services needed. Very happy with my service today. Usually work with Bart Bartley, who is always great. Both guys do a great job. More

Routine oil change made for a nice time out of the office This was the second scheduled service for my RDX. I was promptly greeted upon my arrival and was checked in by a service tech. Bart walked me through This was the second scheduled service for my RDX. I was promptly greeted upon my arrival and was checked in by a service tech. Bart walked me through what was included in the service and we discussed the two other minor issues I've been having with the vehicle. I worked on my laptop from the impeccably clean cafe and enjoyed a latte from the complimentary coffee bar. Gillian Barnes, Crown's wonderful saleswoman, stopped over to say hello. My service was completed far sooner than I expected and Bart was able to offer me special pricing on the oil change due to a promotion. I have been very pleased with Crown Acura for both sales and service. Although I don't live close to the Crown location, I am happy to make the drive. Thank you! More

Julian Bitar was my service representative, he was very attentive, timely, helpful & courteous. He listened & helped me to make important decisions. Acura always does excellent work. Luv my RDX attentive, timely, helpful & courteous. He listened & helped me to make important decisions. Acura always does excellent work. Luv my RDX More

Warranty Service Work I purchased a preowned certified 2017 RDX from Crown Acura in August. While traveling up north in September , I started to get an emissions warning an I purchased a preowned certified 2017 RDX from Crown Acura in August. While traveling up north in September , I started to get an emissions warning and check engine light that was intermittent that developed into always on. When I got home I called Crown and talked to Julian Bitar and he scheduled my car in asap. They were to diagnose the problem and have it repaired the same day. Julian was able to get a loaner for my wife and I because we had another appointment that we would have missed due to the work on our car. We were very happy to have this problem resolved so quickly. I would recommend Julian and the Crown Acura service team to anyone. More

Great prompt maintenance service When arriving, car was promptly taken to service. Service Rep Bart Bartley kept me informed on the status and everything that had been performed. Fr When arriving, car was promptly taken to service. Service Rep Bart Bartley kept me informed on the status and everything that had been performed. Free car wash, clean showroom and waiting area. More

Love the service I get at Crown Acura! We have brought our Acura cars in various times for regular maintenance and assistance with special car needs. They have always been very kind, listen We have brought our Acura cars in various times for regular maintenance and assistance with special car needs. They have always been very kind, listened to all that we wanted completed, and were thorough, considerate, timely - plus I love their cookies! Thanks. It's always a pleasure to bring our cars in for service. Really! I find it pleasurable to go in to Crown. Bart Bartley was wonderful to work with today. Thanks. More