- Karen M
When I first set out to purchase a replacement for my 2008 Acura MDX, I was overwhelmed with the choices and complexity of the newer vehicles. Ultimately I came back to Crown Acura, where I felt comfortable and trusted their knowledge. Jacob Loverdi and Gillian Barnes helped make my decision easier with their caring attitude and patience as I made the decision to purchase a 2019 RDX, which I am enjoying immensely. John Shaw, my service advisor, also added to the pluses in giving Crown Acura my business again.
- Roger Y.
Great experience buying a car from the dealership. Great selection and no problems in coming up with a fair price. Always ready to answer questions and very helpful in explaining all the tech features in the car and how best to take advantage of them. Will definitely go back to the same dealership and sales person (Gillian Barnes) for my next purchase.
"A wonderful purchasing experience "
- EVR STUDENT86
Gillian Barnes is one of the most nicest car salesperson I have ever dealt with, she listening to me when I was telling her my financial situation. She did everything in her power to get the financial department to work a deal for me. Crown Acura is a great dealership I recommend anyone who is trying to purchase a dependable and reliable vehicle come to Crown.
"Straight forward, knowledgeable staff, quick deal"
I always dreaded going to a dealership, my past experience was hours of waiting around, lots do upselling and devious pricing tactics. I came in and had the pleasure of having an appointment with Gillian Barnes. She was very pleasant, knowledgeable and straight forward with pricing, no need to haggle. She and her colleague Jake helped me complete my transaction in about an hour from start to finish. A great experience and a great selection of certified pre owned vehicles. Highly recommend this dealership.
"Super salesperson Gillian Barnes"
We had a great experience buying a new RDX at Crown Acura, thanks in large part to Gillian Barnes. She spent hours patiently answering our questions with an encyclopedic knowledge of the features– no small feat these days with all the safety devices and infotainment systems. She clearly explained the many features, helped us try them out on several test drives, and generally made us feel comfortable. She has also checked in with us several times since our purchase, and offered to help any time we have a question. Overall, we got a fair deal on an excellent vehicle without any high pressure sales tactics. If you are interested in an Acura, you should talk to Gillian.
"Great experience, genuinely pleased with Gillian"
- Mary & Joe
Gillian Barnes was easy to talk with. She knew the vehicles inside and out. She is patient. She took all the time we needed, which was a couple hours for us, setting up the features in our new car and explaining the options and how they worked. She was genuinely interested in whether we felt prepared to use all the new tech features and we never felt like she was bothered having to "explain something again." If I had a family member or friend, I would insist on introducing them to her. She even took an hour and a half to explain to my wife how to use a couple dozen features on my wife's Honda that our Honda dealer didn't explain 9 months ago. You'll be grateful you asked for Gillian.
"Excellent Customer Service and overall great experience!"
- Heather D.
Gillian Barnes at Crown Acura is by far the best sales person I've ever worked with! She is super knowledgeable about the cars she's selling/leasing and she was very patient with me during the process. She made the whole process smooth and easy and was very attentive to my needs. I would highly recommend Gillian and Crown Acura to anyone looking to purchase or lease a new vehicle.
"Awesome Sales women ; no pressure and very knowledgeable!"
Gillian got us the perfect SUV! I love it! She is very knowledgeable, helpful and offers WORLD CLASS Customer Service. I highly recommend her... She Rocks!
"Great car buying experience!"
Normally, I absolutely detest the entire car buying process but Gillian Barnes actually made it a great experience! I would strongly recommend her to anyone interested in purchasing an automobile.
"Would recomend. "
Very nice lady , great customer service, and knowledgeable i will definately go back for my next car and would recomend to others..everything was done very quickly.