Crown Acura - Service Center

Great attitude and service, lots of space to work!!!! I had the pleasure of working with John Shaw recently Crown Acura. This was my first time at this dealership. I wanted an oil change and there were I had the pleasure of working with John Shaw recently Crown Acura. This was my first time at this dealership. I wanted an oil change and there were a few medium to small issues I needed to correct with my Acura. I am big on customer service. From the time I pulled up I was treated with a smile and walked to John. He was very knowledgeable and recommended only the services I needed at the time. A big thing for me I work remote for my job so I like to work at the dealership while I wait on my car. The dealership has lots of space to do just that!! When I asked John if there was a good place to take a call he took me to an empty office and I was able to work take calls. It was great!! Additional there was an issue with a tire that another place had completed. Instead of just telling me the issue he took me into the garage and showed me on my car. I have been to other Acura dealerships in the area multiple times. They are rude and have very little space to wait on your car or even work. I will definitely be back at this place. More

Great experience Ashlee and Keith from finance were spectacular! I wasn’t the easiest case and they took their time to find me the best price and fit! They also expre Ashlee and Keith from finance were spectacular! I wasn’t the easiest case and they took their time to find me the best price and fit! They also expressed great interest for my military service. Ashlee was patient and stayed an hour late just to show me how to work the bells and whistles ! Great experience. Will go back for my next car :) More

Always the best! Bart Bartley is an incredible service advisor. He is welcoming and kind. He explains everything in easy to understand way. He brings a high level of p Bart Bartley is an incredible service advisor. He is welcoming and kind. He explains everything in easy to understand way. He brings a high level of professionalism and a welcoming personality that makes you feel at home. I would highly recommend him for any service needs for your Acura. More

Service experience Had my first oil change at the dealership on 03/28. Chris was very friendly and got the car back in less than 40 minutes. Thank you. Had my first oil change at the dealership on 03/28. Chris was very friendly and got the car back in less than 40 minutes. Thank you. More

Honest and caring customer service I was treated very nice during my service visit, which isnt always the case at other dealerships. And they followed up on the issues I was having inst I was treated very nice during my service visit, which isnt always the case at other dealerships. And they followed up on the issues I was having instead of discounting me. I'm in the market for a new vehicle. I will be buying from Crown. More

Returning customer Quit going to this dealer - always told I needed unnecessary repairs. Finally went back & found Bart Bartley & technician Will Z. to be honest and tho Quit going to this dealer - always told I needed unnecessary repairs. Finally went back & found Bart Bartley & technician Will Z. to be honest and thorough. More

Great experience every time. Ask for Bart Bartley! Outstandingly professional, timely and well performed service. This is the top dealer for Acua service bar none. Bart Bartley has been our service adv Outstandingly professional, timely and well performed service. This is the top dealer for Acua service bar none. Bart Bartley has been our service advisor and we couldn't be more pleased. My wife and I purchases virtually identical new Acura MDX vehicles and our service experiences at Crown rate 5 Stars. More

A1 Service and Front brake pad replacement/Rotor shaving Tina, as usual, was very responsive, informative and timely in getting the work completed. I highly recommend her services to anyone Crown Acura,s ser Tina, as usual, was very responsive, informative and timely in getting the work completed. I highly recommend her services to anyone Crown Acura,s service dept. She should be valued as a very conscientious, courteous and efficient employee. More

Always a Wonderful Experience Tina and her team of professionals always make the service experience grand! Chris helped expedite the process as well with some humor from Bart Bartl Tina and her team of professionals always make the service experience grand! Chris helped expedite the process as well with some humor from Bart Bartley. Please let them know that the Miller Jaehnke fam are so very appreciative. More

Oil change They lost my appointment but still did the oil change when I came in. However they found a code and changed the differential oil after only 15,000 mil They lost my appointment but still did the oil change when I came in. However they found a code and changed the differential oil after only 15,000 miles. That's not right. More