Crown Acura - Service Center

Shutter Crown Acura solver and fixed the "shutter" problem. My attempt to have it fixed at a GA dealer was a total failure. the service adviser (Bart Lee Ba Crown Acura solver and fixed the "shutter" problem. My attempt to have it fixed at a GA dealer was a total failure. the service adviser (Bart Lee Bartley) was very helpful and was able to solve my problem. More

Always exemplary service I've known the folks at the Crown dealerships for many years, and the great service at Crown Acura is reflective of the entire group. John Shaw is a g I've known the folks at the Crown dealerships for many years, and the great service at Crown Acura is reflective of the entire group. John Shaw is a great service advisor and an asset to the dealership. He always goes above and beyond what is necessary. It is a pleasure working with him and all the staff. I did not have an opportunity to meet the technician, but the work performed was outstanding. A true professional. More

Pure professionals Had intermittent electric problem car would not start periodically. I left car at Crown and they tested daily for 3 days, but car started every time. Had intermittent electric problem car would not start periodically. I left car at Crown and they tested daily for 3 days, but car started every time. Bart B (service rep) said they tested car and it checked out fine and until the car refused to start there was not much they could do. I picked up the car and next morning it refused to start. I had car towed to Crown, tech checked it out and successfully diagnosed and intermittent problem with the neutral gear start switch. Crown worked tirelessly for 3 days then found and fixed the switch. Great job by Crown, Bart B and tech. Thanks so much it was a pleasure to work with a gt and up of pros. More

Walked in at 8:00 a.m. with low tire pressure Walked in without an appt. and a low tire pressure warning. As usual Bart and Chris to the rescue. They make me feel like a friend and always take c Walked in without an appt. and a low tire pressure warning. As usual Bart and Chris to the rescue. They make me feel like a friend and always take care of my car quickly and professionally. What a pleasure dealing with Crown Acura. They had me in, the tire patched and on the road to work in no time. What wonderful service. Crown Acura is a great dealership. More

Great Customer Service Bart Bartley took such good care of me and all my repairs on my vehicle. They got is done quickly and did an awesome job. Great customer service! Than Bart Bartley took such good care of me and all my repairs on my vehicle. They got is done quickly and did an awesome job. Great customer service! Thank you! More

Exceptional Customer Service Dan Morris (General Mgr) leads by example and his customer focus is evident in all my interactions with Crown Acura staff. John Shaw (Asst Service Mg Dan Morris (General Mgr) leads by example and his customer focus is evident in all my interactions with Crown Acura staff. John Shaw (Asst Service Mgr) and Sophie Morris (Sales Manager) always extend exceptional customer service whether the contact be via phone or in person. On a recent trip in this month for service, from the time I arrived (everything was all set for my appointment) until the time I picked up my car (which was already in the lane to be picked up) I felt personally very well cared for and confident that my car would also be handled in the same manner! I cannot more highly recommend this dealership -- sales as well as service! They always go the extra mile and it is appreciated! More

Love Crown Acura service! Big thank you to John Shaw @ Clearwater Crown Acura for always looking out for the customer in a kind way. Excellent communication regarding service n Big thank you to John Shaw @ Clearwater Crown Acura for always looking out for the customer in a kind way. Excellent communication regarding service needs & assistance with savings on service cost which will keep us coming back! More

John Shaw Acura Clearwater 1/3/19. When you have valuable days off from your 9-5 job, the last place you want to be is at a car dealership. However, we all know we have to do 1/3/19. When you have valuable days off from your 9-5 job, the last place you want to be is at a car dealership. However, we all know we have to do it to maintain and prolong the health of our cars. John Shaw at Acura Clearwater made sure I was pampered, informed, and he provided the rationale and education I needed to make decisions on maintenance recommendations. John was a pleasure to work with and answered all my questions -- even the ones about the fancy coffee machine that made good, strong coffee, and where the gooey chocolate chip cookies were! The new customer lounge had a charging station and a huge big screen TV that made the time pass quickly. After getting comfortable, I wasn't sure "I" was ready to leave when my car was ready! Thanks, John Shaw. You went above and beyond. Customer Service skills are really tough to teach because, at their core, it has to come from the heart first. More

Very Friendly Staff I’ve been bringing my vehicles to Crown Acura for many years. John Shaw (Service Advisor) is professional,knowledgeable,honest,efficient and trustwort I’ve been bringing my vehicles to Crown Acura for many years. John Shaw (Service Advisor) is professional,knowledgeable,honest,efficient and trustworthy! Best Regards Sonja More

Excellent Service I just purchased my lease vehicle because it has been reliable for the last three years and the service department is excellent. Tina Arendes is fanta I just purchased my lease vehicle because it has been reliable for the last three years and the service department is excellent. Tina Arendes is fantastic...helps me with all my service and makes sure my car is in great shape!!!!! More