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Crown Buick GMC
Metairie, LA
2,893 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,893 reviews
April 16, 2024
Buying a car has never been so simple. Crown Buick GMC listens to your needs and delivers an exceptional customer service. Crown Buick GMC listens to your needs and delivers an exceptional customer service. More
by EGEE672
Verified Customer
April 13, 2024
I wish that I could leave less that one star but that’s not an option. The service department manager Duane deemed it important to hold on to my vehicle for two days which forced me to have to rent a vehic not an option. The service department manager Duane deemed it important to hold on to my vehicle for two days which forced me to have to rent a vehicle. All the while they there in that time didn’t even attempt to provide any service to my vehicle for the reason I brought it in. Poor experience. And I wasnt even treated kindly. This place may want to reconsider it’s title as a service department and change it to a lack of service department. More
by JACOB LUKE
Employees Worked With
Duane
April 12, 2024
I am sorry I don't have the name of both people I worked with before. One person took met me when I arrived for my appointment and a different person checked me out. I am new to Buick and to Crown and I with before. One person took met me when I arrived for my appointment and a different person checked me out. I am new to Buick and to Crown and I asked lots of questions. Everyone was helpful. Kyle Kennedy's name is on my invoice. I got the first time free oil change and tire rotation. That was nice. Before I have talked with Kawnza and Robin explaining I have low mileage and when they first contacted me about an oil change I was not ready. They were both helpful and answered my questions. the oil change was quick. More
by chadwickgeorgia
April 11, 2024
Joe Murray and Crown Buick gave me a great car buying experience. I bought a GMC Terrain. The process was smooth and easy. experience. I bought a GMC Terrain. The process was smooth and easy. More
by ashlynm10
Employees Worked With
April 11, 2024
The service here is always complete, courteous, reliable and timely. They make it easy to keep my vehicle in tune. and timely. They make it easy to keep my vehicle in tune. More
by AMIINNO
April 10, 2024
Joe Murray was very helpful and knowledgeable from start to finish. Very enjoyable process. Great coffee machine too! to finish. Very enjoyable process. Great coffee machine too! More
by anniemaydance
Employees Worked With
April 10, 2024
Great service and friendly staff. Courtesy transportation was available to take me to a nail salon while they serviced my vehicle and very prompt to return for me when I was ready to Courtesy transportation was available to take me to a nail salon while they serviced my vehicle and very prompt to return for me when I was ready to for pickup. Drivers were both very friendly and made me feel comfortable being alone in a vehicle with them. My service rep Kyle was very nice. More
by ARZELB
Employees Worked With
Kyle Kennedy, both courtesy transportation drivers
