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Crown Buick GMC

Metairie, LA

Overview
Employees
Reviews
Vehicles
4.7
2,929 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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2121 Clearview Pkwy

Metairie, LA

70001

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Showing 2,929 reviews

October 14, 2023

I've worked with Scott for years. He has been great and a pleasure to work with when purchasing a vehicle. More

by PFIDEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2023 -

Crown Buick GMC responded

Thank you so much for being a long-time customer and for sharing your positive experience with Scott! It's fantastic to hear that he consistently provides great service and has made purchasing vehicles a pleasure for you. We truly appreciate your loyalty, and we'll be sure to pass on your kind words to Scott. If there's anything else we can do for you, please feel free to reach out! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

October 14, 2023

It was pretty great, they were so happy about my purchase and AL Chen was the best. Thank you, guys. More

by brauliog6090
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Chen
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Nov 28, 2023 -

Crown Buick GMC responded

Thank you for choosing us! We're thrilled to hear you had a great experience and that Al Chen made it even better for you. Your satisfaction is our priority, and we're delighted to have been a part of your positive purchase. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you for your support! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

October 14, 2023

Customer service was great. My only issue was my radio station was changed and blaring when I turned my car on. More

by LEDAVID5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Kennedy
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Nov 28, 2023 -

Crown Buick GMC responded

Thank you for your kind words about our customer service! I'm sorry to hear about the trouble with your radio station. We always aim for a smooth experience, so I apologize for the inconvenience caused. We will reiterate this to our staff. If there's anything we can do to assist further, please let us know. Your feedback helps us improve. Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

October 13, 2023

Sandy Cox , Friendly, Professional and was great to deal with. very knowledgeable about the truck I purchased. The best part was NO management pressure. More

by DMATHERNE1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2023 -

Crown Buick GMC responded

Hi there! It's wonderful to hear about your positive experience with Sandy Cox! Her friendly and professional approach, along with her knowledge of the truck, truly makes a difference. We're committed to providing a hassle-free experience, and we're glad you felt comfortable throughout the process. If you have any further questions or need assistance, please don't hesitate to reach out. Enjoy your new truck! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

October 13, 2023

Ms. Sandy Cox was very professional, helpful and pleasant. She was very accommodating in helping me purchase the car. More

by chauvin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandy Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2023 -

Crown Buick GMC responded

Hi Mrs. Chauvin! We're delighted to hear about your positive experience with Ms. Sandy Cox! Providing professional and accommodating service is what we aim for. We're glad she could assist you in purchasing your car. If you have any further questions or need assistance, please don't hesitate to reach out. Enjoy your new Buick! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

October 13, 2023

It was one of the best salesman yeah, and the best finance manager I’ve ever been to. More

by NICKBARTOLO1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Grego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2023 -

Crown Buick GMC responded

Hi Nick! We're thrilled to hear that you had such a positive experience with our team! Providing top-notch service from sales to finance is our goal. If there's anything else we can do for you, please don't hesitate to let us know. Enjoy your new Buick! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

October 13, 2023

After bringing my Sierra to my mechanic for a tire pressure issue, I was informed that the tires haven’t been rotated in a long time. My last service visit, I requested and paid for a rotation along w More

by SIMONPBECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2023 -

Crown Buick GMC responded

Hi Simon, I want to extend my sincerest apologies for the oversight regarding your tire rotation during your last service visit. This is not the level of service we strive for, and I understand your frustration. We are committed to rectifying this situation promptly. Please email me any additional info and I'd be happy to look into this. Jennas@crownbuickgmc.com. Your satisfaction is our priority, and we're dedicated to providing the service you expect and deserve. Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

October 13, 2023

My recent service went well. I dropped off the truck and had it back the same day. No hassles and great service from everyone involved. I will continue to bring my truck in to Cr More

by RUSSELLHAWKINS24
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2023 -

Crown Buick GMC responded

Hi Russell! We're thrilled to hear about your positive experience with our service team! Providing efficient and hassle-free service is what we aim for. We truly appreciate your trust in us and look forward to continuing to serve you and your truck in the future. If you ever have any questions or need assistance, please don't hesitate to reach out. Safe travels! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

October 11, 2023

Very pleased with our visit to Crown dealership, they made us feel very comfortable and worked with us to seal our deal on our new vehicle. Highly recommended this dealership. More

by Sr Vette Owner
Recommend Dealer
Yes
Employees Worked With
Joe Grego
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2023 -

Crown Buick GMC responded

Hi there! We're delighted to hear about your positive experience at our dealership! Making our customers feel comfortable and ensuring a seamless deal is what we strive for. Thank you for your kind recommendation. If you ever have any questions or need further assistance, please don't hesitate to reach out. We appreciate your trust and look forward to serving you in the future! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

Oct 13, 2023 -

Sr Vette Owner responded

You're very welcome I only spoke the truth !

October 10, 2023

Very good as always. Professional and clear and what the deal was and prompt once the vehicle came in More

by TOMMYR0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2023 -

Crown Buick GMC responded

Hi Tommy! We're thrilled to hear about your consistently positive experience with us! Providing professional and transparent service is what we aim for. We appreciate your kind words and your continued trust in us. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing us! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

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