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Crown Buick GMC

Metairie, LA

Overview
Employees
Reviews
Vehicles
4.7
2,797 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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2121 Clearview Pkwy

Metairie, LA

70001

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Showing 2,797 reviews

July 18, 2023

Customer service is exceptional, my service rep Dannette is amazing!! I will recommend GMAC service to everyone we know!! It’s difficult to find good employees! And you definitely have it, keep yourself More

by DTAYLOR115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2023 -

Crown Buick GMC responded

Thank you for your positive service review! We truly appreciate your feedback and are delighted to hear that you were satisfied with our service. Your satisfaction is our priority, and we look forward to serving you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 17, 2023

The place is a joke after being out on the lot for almost 20 minutes walking around a guy name Jay comes out to assist. I knew the price of the car online already and he quoted me $3000 higher total turn off More

by hawkins47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jay Thompson
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Jul 18, 2023 -

Crown Buick GMC responded

We are sorry to hear about your less-than-satisfactory experience with our sales department. Your feedback is invaluable to us, as it helps us improve our offerings and provide better customer service in the future. We would greatly appreciate the opportunity to make things right. Kindly contact me at jennas@crownbuickgmc.com and we will do our utmost to address your concerns and find a suitable solution. Thanks so much Warm Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 17, 2023

Miss Pizzalato is a great asset for your business, great service ,great people. Keep up More

by lajobou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dannett Pizzalato FIVE STAR
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Jul 18, 2023 -

Crown Buick GMC responded

Thank you for your positive service review! We appreciate your kind words and are thrilled to hear that you were satisfied with our service. We look forward to serving you again soon. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 17, 2023

Sandy and Scott were both a delight to work with. Sandy was very knowledgeable and quick to answer all of our questions. More

by TLYGATE
Recommend Dealer
Yes
Employees Worked With
Scott Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2023 -

Crown Buick GMC responded

Thank you for your positive review! We appreciate your kind words and are thrilled that you had a great experience with us. Your satisfaction is our top priority, and we're grateful for your support. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 17, 2023

Very impressed with everyone I dealt with during the time my automobile was in their care. I had a problem with the car and had no appointment with the service department. they were gracious and kind and l More

by KATHLEEN.ORTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Kennedy
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Jul 18, 2023 -

Crown Buick GMC responded

We appreciate your review! Thank you for taking the time to share your experience. We are committed to providing excellent service, and your feedback reaffirms that we're on the right track. We appreciate your trust in us and can't wait to serve you again. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 16, 2023

The best dealership I have been dealing with them for years They always take care of me More

by COFSU2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2023 -

Crown Buick GMC responded

We are truly grateful for your positive review of our dealership! Thank you for taking the time to share your experience. We value your business and look forward to assisting you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 16, 2023

Fair prices and the sales staff was helpful and patient and knowledgeable about the vehicles. More

by Lex Cartrell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2023 -

Crown Buick GMC responded

We are truly grateful for your positive review of our dealership! Thank you for taking the time to share your experience. We value your business and look forward to assisting you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 15, 2023

I have owned 5 Buick’s purchased from Crown and always bring them to Crown for service. Highly recommend entire organization from sales to service. More

by SCARDINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danette Pizzalotto
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Jul 18, 2023 -

Crown Buick GMC responded

We are truly grateful for your positive review of our dealership! Thank you for taking the time to share your experience and we appreciate your loyalty! We value your business and look forward to assisting you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 15, 2023

The service department representative was very professional and courteous. Explain what the mechanic found other than the work that I had done. More

by DARRY_57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danette Pizzolato and Michael Prince
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Jul 18, 2023 -

Crown Buick GMC responded

We appreciate your review! Thank you for taking the time to share your experience. We are committed to providing excellent service, and your feedback reaffirms that we're on the right track. We appreciate your trust in us and can't wait to serve you again. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 15, 2023

Scott Sparks was exceptional to work with in purchasing my new 2023 Sierra pickup truck. He came highly recommended and worked with me in getting a fair deal on the truck. He followed up with me to make More

by colby06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 18, 2023 -

Crown Buick GMC responded

Thank you for your positive review! We appreciate your kind words and are thrilled that you had a great experience with us. Your satisfaction is our top priority, and we're grateful for your support. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

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