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Crown Buick GMC

Metairie, LA

4.7
2,797 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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2121 Clearview Pkwy

Metairie, LA

70001

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Showing 2,797 reviews

July 06, 2023

Great experience working with Bradley, he was very informative and handled all of our questions and needs ! More

by ZEID.AMMARI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Coco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Crown Buick GMC responded

Thank you for taking the time to share your experience, Zeid! We value your business and look forward to assisting you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 06, 2023

Took awhile unfortunately they didn't fix the problem again also waiting on a call be for a part they had to order More

by RFWESTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Crown Buick GMC responded

We're sorry to hear about the delay with our services. We apologize for any inconvenience caused and appreciate you bringing this to our attention. We value your feedback and would like to keep in touch. Please reach out to me at jennas@crownbuickgmc.com at anytime. I'd be happy to check on the part! Warm Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 06, 2023

I appreciate the professionalism of the staff and their promptness. The detail provided as a result of the service that was provided and performed. More

by MELILLIE57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Crown Buick GMC responded

Thank you for taking the time to share your experience! We value your business and look forward to assisting you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 05, 2023

Working with Sandy was a pleasure! It was the easiest care buying experience I have had. More

by JOHN@FRANSENMILLS.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandy Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Crown Buick GMC responded

Thank you for taking the time to share your experience, John! We value your business and look forward to assisting you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 03, 2023

Ease of appointment scheduling and timely service. Pleased with the experience taking my new yukon there. Will be back again. More

by DARLENE.OCCIANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Bourg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kalob Guillot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Crown Buick GMC responded

Thank you for taking the time to share your experience! We value your business and look forward to assisting you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 03, 2023

Jay was great and made our first experience with Crown Buick go smoothly. The entire office is very friendly and willing to take the time to find exactly what you need. More

by PIZZA26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Thompson
Jul 11, 2023 -

Crown Buick GMC responded

Thank you for taking the time to share your experience! We value your business and look forward to assisting you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 03, 2023

Both Britini and CHRIS are truly great staff member's always kept me up to date of the pr ogres of the needed repairs!!! More

by JCASTELLUCCIOJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRIS FOLSE- BODY SHOP and Britni
Jul 11, 2023 -

Crown Buick GMC responded

Thank you for taking the time to share your experience! We value your business and look forward to assisting you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 03, 2023

Crown don’t do the inspection on car anymore when you get a service done I didn’t get a paper stating if everything was good on my vehicle just received what was done on vehicle called back to ask Chris he w More

by Bless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris wrote me up was vey nice The person the checked me was was not very courteous when doing so
Jul 11, 2023 -

Crown Buick GMC responded

Thank you for your review! If you would like a multi-point inspection review during your next visit, please let us know! We'd be happy to provide you with an updated sheet. We are sorry to hear about your experience in regards to our staff. I will share this with our team. Feel free to reach out to me at anytime @ jennas@crownbuickgmc.com Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 03, 2023

Excellent service. Brought the car in for new tires and the service was completed within a few hours More

by TRIPLETMOMMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Crown Buick GMC responded

Thank you for your positive service review! We appreciate your kind words and are thrilled to hear that you were satisfied with our service. We look forward to serving you again soon. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 02, 2023

Everyone is very friendly and helpful. They take the fear out of purchasing a vehicle. I have purchased both new and used. My last three vehicles have come from Crown. No need to shop else More

by susielandry451
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Verheide, Jose Moradel
Jul 11, 2023 -

Crown Buick GMC responded

Thank you for your positive review! We appreciate your loyalty and are thrilled that you had a great experience with us. Your satisfaction is our top priority, and we're grateful for your support. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

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