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Crown Buick GMC

Metairie, LA

4.7
3,004 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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Today: 9:00 AM - 8:00 PM Closed Now
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2121 Clearview Pkwy

Metairie, LA

70001

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Showing 3,004 reviews

August 06, 2023

The problem was resolved. My window now goes up. I am always pleased with the service provided at Crown Buick. More

by JOANNDAIGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn was my service advisor. Excellent
August 06, 2023

I quit going to the dealership that I bought my truck from because every time I went in for maintenance they tried to upswell me, Crown does not and they get you in and out as fast as possible and the se More

by DMD1078
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2023

It was the first time that I ever had to use the service department. It didn’t take long for my oil change and tires rotation. I was very pleased. More

by JAMESLUMAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2023

My service request was handled properly in a timely fashion and the service technician was extremely polite More

by WJUSSELIN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2023

We were there less than an hour and had car service. Very efficient and comfortable waiting area. More

by SBROSSETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2023

Great buying experience. Duck was very helpful and straightforward. No games, no back and forth with, “let me go talk to my manager”. Best price was given initially and was a More

by wmlcarpenter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don "Duck" Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2023

I enjoyed the process. Brandy Mayers, was Super. She handled everything with diligence and persistence. She really rocks. I told her exactly what I wanted and she made it h More

by TAIESHAFALCONER722@ATT.NET
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandy Mayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2023

Quick, Honest, Professional, Affordable & Kind Staff. I would recommend service department to others for sure. More

by KAYULLRICHKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Crown Buick GMC responded

Thank you for your positive service review! We appreciate your kind words and are thrilled to hear that you were satisfied with our service. We look forward to serving you again soon. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

August 03, 2023

As soon as I walk into Crown, someone is always there to greet you. They are so friendly More

by trisha0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don "Duck" Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony in Finance, Glen in used cars
Aug 03, 2023 -

Crown Buick GMC responded

Thank you for your positive review! We appreciate your kind words and are thrilled that you had a great experience with us. Your satisfaction is our top priority, and we're grateful for your support. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

August 03, 2023

Joe was great, joe was great, joe was great, joe was great, joe was awesome More

by durandewald1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Crown Buick GMC responded

Thank you for taking the time to share your experience! We value your business and look forward to assisting you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

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