Crown Buick GMC

Condenser replaced under warranty !! Everything was really good & I got the Tahoe back about 4:30 pm the same day after dropping it off at 7:30 am. My only minor complaint is communicati Everything was really good & I got the Tahoe back about 4:30 pm the same day after dropping it off at 7:30 am. My only minor complaint is communication could have been better. I called every hour to check on the status starting at 10:30 am & was told it had not been looked at yet. So I was worried I would not get it back the same day. Then when I spoke to Courtney at 12:30 pm she said it was being repaired & I asked why was I not called. The response was because it was a warranty repair. Next time it would be nice to get a phone call. More

Sales Team-Great, Finance Department is horrible Beware of the finance department. If you make a good deal on price they will definitely make it up on the back end by raising rates. Even with excelle Beware of the finance department. If you make a good deal on price they will definitely make it up on the back end by raising rates. Even with excellent credit, they threaten to raise the agreed upon price if you don’t accept their financing terms. Salesman was great, but finance was cold and calculating. Also, they were told to only run my credit through GM as I was preapproved through my bank at a lower rate and didn’t want a bunch of inquiries. Shortly after, I was alerted to multiple credit inquiries from different institutions coming from the dealership. More

Wonderful experience! I love my new car! The salesman was very patient with me as I was trying to decide which preowned vehicle I wanted. Once I chose the Nissan, the paper I love my new car! The salesman was very patient with me as I was trying to decide which preowned vehicle I wanted. Once I chose the Nissan, the paperwork process went by quickly. I will definitely be a long time customer. More

New Encore owner The entire process was so smooth and everyone that I dealt with at Crown Buick was fantastic! Very professional and courteous. My salesman, Bradley Co The entire process was so smooth and everyone that I dealt with at Crown Buick was fantastic! Very professional and courteous. My salesman, Bradley Coco, was the best! I am so happy with my purchase!!! I will definitely refer Crown Buick to my friends and family :) More

Buying a car Donald Hartman is my car salesman. I’ve been buying cars from him for the last 20 years. He goes way beyond the call of duty & gives you continuing se Donald Hartman is my car salesman. I’ve been buying cars from him for the last 20 years. He goes way beyond the call of duty & gives you continuing service. I highly recommend him & the dealership to buy a car. More

Todd Kehoe was spectacular and helped in so so many ways to Todd has always been extremely helpful over the past cars I have leased. This time I decided on my first trick and he helped me throughout the whole Todd has always been extremely helpful over the past cars I have leased. This time I decided on my first trick and he helped me throughout the whole difference explanations and anything else I needed. We added a back cover and upgraded the tires. He was the best More

Happy Customer Very nice people and easy to work with. Filled me in every step of the way!! I wouldn't take my Buick any other place!!! Very nice people and easy to work with. Filled me in every step of the way!! I wouldn't take my Buick any other place!!! More

The service was excellent My vehicle was ready in less time than I had planned. I was most satisfied. And I would return for service if needed again. Thanks My vehicle was ready in less time than I had planned. I was most satisfied. And I would return for service if needed again. Thanks More

Oil change This was my first service on my new card. The service performed was fine, but WAY to long of a wait for an oil change & tire rotation. They took my This was my first service on my new card. The service performed was fine, but WAY to long of a wait for an oil change & tire rotation. They took my car right away, but i waited 2 1/2 hours. That was unnecessary. They should have a team on hand that just performs this type maintenance for customers. It should not take more than an hour to do it. More

Service Job Job was done at a fairly good time. The best time to bring your vehicle in for service would be from Tuesday to Thursday of any week, unless there is Job was done at a fairly good time. The best time to bring your vehicle in for service would be from Tuesday to Thursday of any week, unless there is a holiday in that week. More