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Crown Buick GMC

Metairie, LA

Overview
Employees
Reviews
Vehicles
4.7
2,905 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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2121 Clearview Pkwy

Metairie, LA

70001

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Showing 2,905 reviews

June 09, 2023

very pleased right on time great job super staff Great dealership as always see you soon! More

by NBARONI41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2023 -

Crown Buick GMC responded

Thank you for your positive service review! We appreciate your kind words and are thrilled to hear that you were satisfied with our service. We look forward to serving you again soon. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

June 09, 2023

Nice folks. Kept me informed during the process. Prompt service on my recall item for my 2022 GMC Sierra. More

by KDULF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2023 -

Crown Buick GMC responded

Thank you for your positive service review! We appreciate your kind words and are thrilled to hear that you were satisfied with our service. We look forward to serving you again soon. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

Jul 12, 2023 -

KDULF responded

Thanks. Waiting on contact from you guys regarding next steps on new recalls on our 2016 Enclave and our 2022 Sierra. Please keep me posted on status. Thanks.

June 09, 2023

Prompt service, quick diagnosis and good communication. Great staff there. Was able to get a loaner car. More

by BRADVINCENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2023 -

Crown Buick GMC responded

Thank you for your positive service review! We appreciate your kind words and are thrilled to hear that you were satisfied with our service. We look forward to serving you again soon. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

June 09, 2023

This is my second Yukon purchased from Crown GMC, hopefully the service department has improved. More

by PAULDUPLANTIS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kimble Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2023 -

Crown Buick GMC responded

Thank you for your positive review! We appreciate your loyalty and are thrilled that you had a great experience with us. Your satisfaction is our top priority, and we're grateful for your support. Please feel free to call me directly for any service appointment needs! 504-262-0784 Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

June 09, 2023

Was kept there too long for just an oil change. Didn’t inform me me of progress More

by ROSEYR201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2023 -

Crown Buick GMC responded

Thank you for sharing your experience with us! We truly appreciate your business and eagerly anticipate the opportunity to assist you again in the future. Please feel free to give me a call for your next service appointment, as we are committed to providing you with a better experience. We understand the importance of quick service, and we strive to ensure that it is always completed at a reasonable time 504-262-0784 Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

June 09, 2023

No issues, service done quickly . . . I really really really really don’t care to write anymore More

by JGMCCABE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2023 -

Crown Buick GMC responded

We are truly grateful for your positive review of our dealership! Thank you for taking the time to share your experience. We value your business and look forward to assisting you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

June 09, 2023

service dept. works hard to take care of me. on this visit Kaitlin was my serv advisor and explained the problem clearly and concisely More

by CORVETTE7727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2023 -

Crown Buick GMC responded

We appreciate your review! Thank you for taking the time to share your experience. We are committed to providing excellent service, and your feedback reaffirms that we're on the right track. We appreciate your trust in us and can't wait to serve you again. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

June 08, 2023

Great experience, staff was very professional and knowledgeable able the vehicle I was inquiring about. Joe Greco was very personable and did a great job introducing me to my new car. He walked me More

by DAWN.TERMINE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Grego
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2023 -

Crown Buick GMC responded

Thank you for your wonderful review of our dealership! We greatly appreciate your kind words and are happy that you had a positive experience with us. It was a pleasure serving you, and we hope to see you again. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

June 07, 2023

I have purchased several vehicles from this dealership and the service and professionalism is without question! More

by Ronnie S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don "Duck" Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2023 -

Crown Buick GMC responded

Thank you for your positive review! We appreciate your loyalty and are thrilled that you had a great experience with us. Your satisfaction is our top priority, and we're grateful for your support. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

June 07, 2023

Mr. Joe was an excellent salesman. He made the process very easy and went above and beyond to find the vehicle we wanted. More

by SWS8605
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Grego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2023 -

Crown Buick GMC responded

Thank you for your positive review! We appreciate your kind words and are thrilled that you had a great experience with us. Your satisfaction is our top priority, and we're grateful for your support. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

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