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Crown Buick GMC
Metairie, LA
2,992 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Workmanship
Service Time
Service Communication
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,992 reviews
June 29, 2023
Just hope the service department has improved since my last purchase. Love my yukon so far. last purchase. Love my yukon so far. More
by PAULDUPLANTIS
Verified CustomerEmployees Worked With
June 29, 2023
I wish I could give the service department a higher rating but it took 2 hours for an oil change. I had to bring it back again because they didn’t fix them check engine light clearly the first time. I rating but it took 2 hours for an oil change. I had to bring it back again because they didn’t fix them check engine light clearly the first time. I spent close to $2000 and the car is still doing the same thing. Now they saying nothing is wrong. Curious why for 3 weeks the light has been on and the performance poor and all of a sudden everything is normal? If it wasn’t for the warranty on the parts they put in I would definitely go elsewhere. More
by Buick owner
Employees Worked With
Chris Mack
June 28, 2023
Pleasure to do business with. Picked up my vehicle, left me a loaner while fixing my vehicle. Picked up my vehicle, left me a loaner while fixing my vehicle. More
by SHOTGUNGOA
June 27, 2023
The job was well done; however, the length that my car was kept to complete the job was much too long, approximately one week. was kept to complete the job was much too long, approximately one week. More
by SPERIER1
Employees Worked With
June 26, 2023
Brought my car in for a scheduled oil change. They told me there was an oil leak but couldn’t tell me from where, that would require an eval and take days. So when I picked it up, I asked if they They told me there was an oil leak but couldn’t tell me from where, that would require an eval and take days. So when I picked it up, I asked if they could tell me more about the leak and they couldn’t - couldn’t tell me if the oil level was low when changing it (did you take out less oil than what should be in it). I’ve received great service before, just not this time. More
by TACLAPPER
Employees Worked With
Whoever check me out
June 26, 2023
Could not get in on a timely matter. Don’t seem to know the cause of the problem. Don’t seem to know the cause of the problem. More
by ROYDAMON
Employees Worked With
June 25, 2023
All went well, check in time, wait time and check out time. Appointment time was also smooth. time. Appointment time was also smooth. More
by MDUHE16
Employees Worked With
June 24, 2023
Clean and very efficient. The wait wasn’t very long. People were very nice. Thanks The wait wasn’t very long. People were very nice. Thanks More
by DARRY57
