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Crown Buick GMC

Metairie, LA

4.7
1,873 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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2121 Clearview Pkwy

Metairie, LA

70001

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Showing 1,873 reviews

February 05, 2024

Service was done quickly and efficiently and was explained to me prior to it being done. More

by JCrizp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle
February 05, 2024

We were very fortunate to have Mr. Jay Thompson as our dealer representative. He showed us 3 vehicles and told us what it had in them and the price. I test drove 2 of them. He us feel More

by Gayle j leblanc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2024

Everyone was very helpful and explained to me about the loaner car and it was very fast service. My car was ready next day. More

by SHERI23JEFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Loan car guy . He was very helpful ‘, polite and professional
February 03, 2024

Dependable, courteous. I am satisfied with my repair, it was done while I waited. Always great work. More

by MARY.STEVEOLIVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvette, Kyle Kennedy
February 02, 2024

They didn't fix my issue - twoing my 15k lb trailer with the brakes oing out periodically because of the GMC trailer brake controller is unacceptable. More

by MESOILEAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dwayne
Feb 14, 2024 -

Crown Buick GMC responded

Hi there, we apologize for this safety concern. Please contact us directly so we can promptly address the issue with your trailer brake controller. JennaS@crownbuickgmc.com. Thank you! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

February 02, 2024

The dealership is quick and convenient, all the staff are always very kind and helpful. More

by ARIELMARIE44
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2024

Very knowledgeable and helpful from the sales department to the service department easy to set appointments. More

by CCC007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2024

My appointment was a quick and easy drop off. Very friendly staff and fast service. More

by melcock582
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2024

Service was done quickly ! ! Very happy with their service! Would definitely recommend them to others More

by BMAS1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2024

Very professional. Excellent workmanship. Delivered when promised. Good communications. Easy to deal with and an overall pleasure. More

by dmcshan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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