Crown Buick GMC
Metairie, LA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,868 reviews
Brittani B. Was very helpful. She got me in and out quickly, she had a loaner waiting for me when I arrived. I really appreciated her services. Was very helpful. She got me in and out quickly, she had a loaner waiting for me when I arrived. I really appreciated her services. More
Great and fast service and will let you know if any service need be done to your vehicle with cost with no pressure to get service service need be done to your vehicle with cost with no pressure to get service More
Mr Willie Irons EXCELLENT… Wayne Bourg sales manager DISHONEST! Did Not Honor Friends n Family Discount DISHONEST! Did Not Honor Friends n Family Discount More
Danette Pizzolato was very helpful in getting my Acadia repaired in a timely manner. Hopefully the fuse box will solve the problem. repaired in a timely manner. Hopefully the fuse box will solve the problem. More
Not happy with Crown Service Department . They tried to charge me for a complimentary service...... if I wasn't paying close attention to the bill presented, I would have paid for something t They tried to charge me for a complimentary service...... if I wasn't paying close attention to the bill presented, I would have paid for something that was free. However, I was and am very pleased with my Sales Person, Kade, when I bought my car. More
Their service department is very good. I recommend it. Sometimes you may have to wait quite a bit. I recommend it. Sometimes you may have to wait quite a bit. More
Very professional. Quick and fast process. in and out in under 2 hours. Thank you. Quick and fast process. in and out in under 2 hours. Thank you. More
Best dealership to have car repaired by honest workers & owners ! Trustworthy !Would never bring my car anywhere else! owners ! Trustworthy !Would never bring my car anywhere else! More
Dominick was my salesperson. He was friendly, knowledgeable, and professional. He made the process effortless for me. Todd, the manager, was also friendly, knowledgeable, pro He was friendly, knowledgeable, and professional. He made the process effortless for me. Todd, the manager, was also friendly, knowledgeable, professional and present immediately when requested. Cliff in finance continued the excellent customer service. This was a great experience with a great team. More
The service overall has been good, but a few issues have affected my experience. My truck is regularly returned with greasy fingerprints on the exterior after service. The dealership previously offered a affected my experience. My truck is regularly returned with greasy fingerprints on the exterior after service. The dealership previously offered a complimentary wash, though I’m unsure whether that is still available. Regardless, I expect my vehicle to be returned at least as clean as it was when I dropped it off. Additionally, a warning indicating a problem with my front collision sensor was displayed on the dashboard during both of my last two visits. Neither time did anyone bring it to my attention or discuss diagnosing it, despite my having purchased an extended warranty through this dealership. I also recently discovered that my wheel lock key—the master key used to remove the locking lug nuts—is missing, apparently since I purchased four tires from the dealership last year. I had not noticed it was missing until now. I appreciate the service team’s work, but greater care with vehicle cleanliness, keeping track of vehicle accessories, and communicating about visible warning indicators would improve the customer experience. More













