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Crown Buick GMC
Metairie, LA
3,635 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,635 reviews
May 15, 2026
All around welcoming environment with a very friendly and flexible sales staff that works for the customers best interest. flexible sales staff that works for the customers best interest. More
by Braden Lewis
Verified Customer
May 15, 2026
Dwain was very professional and handled all of my needs. I will definitely be back to Crown for service. I will definitely be back to Crown for service. More
by lpelanne
Employees Worked With
May 14, 2026
Initially we were told there wasn't a solution for our break issue but they were able to change out things and it is working fine break issue but they were able to change out things and it is working fine More
by donovanglenn88
Employees Worked With
May 13, 2026
Great experience! Fast and simple process. The friendly staff made the process easy. I’d certainly go back for my next vehicle. Fast and simple process. The friendly staff made the process easy. I’d certainly go back for my next vehicle. More
by galenvicknair
May 12, 2026
Neat, Clean, Great Location, honest, Good Service, Smooth, Safe, People are Friendly, The people are easy to communicate with! Smooth, Safe, People are Friendly, The people are easy to communicate with! More
by derrickbell225
Employees Worked With
May 12, 2026
I love everything about this dealership. All department are top notch keeping the customer in mind. All department are top notch keeping the customer in mind. More
by MORELASSOCIATES
Employees Worked With
May 12, 2026
Crown always provides quality service. Everything was completed in a timely manner. I am very satisfied! Everything was completed in a timely manner. I am very satisfied! More
by ANDYLSU
Employees Worked With
May 11, 2026
All needs were satisfied. Salesman went to extreme measure to make sure I was a satisfied customer Salesman went to extreme measure to make sure I was a satisfied customer More
by MORELASSOCIATES
May 08, 2026
Brandy is great to work with, very personable, down to earth. She followed up with everything she committed to, and went above and beyond expectations. Didn't get a bunch of pressure to buy, which goes a earth. She followed up with everything she committed to, and went above and beyond expectations. Didn't get a bunch of pressure to buy, which goes a long way when preparing to spend thousands of dollars. This was my second vehicle purchase from Crown and both experiences were pleasant, which is becoming more rare by the day. More
by CORY.TEE
Employees Worked With
May 07, 2026
The experience I had was great, but I would suggest that if someone needs to leave their vehicle—like I did suggest them a loaner and if there isn't a loaner vehicle available, it would be helpful to advise if someone needs to leave their vehicle—like I did suggest them a loaner and if there isn't a loaner vehicle available, it would be helpful to advise that person to come back later. Another employee from a different department ended up assisting me instead of the lady who initially took my paperwork when I arrived. Other than that, the service was good but it could have been excellent. I gave all stars because I know how survey work but in the future you can suggest a loaner to someone instead of them being out of a vehicle for a while. More
by Ty
