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Crown Buick GMC

Metairie, LA

Overview
Employees
Reviews
Vehicles
4.7
1,946 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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2121 Clearview Pkwy

Metairie, LA

70001

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Showing 1,946 reviews

December 08, 2023

They are very helpful and fast. I had a wonderful experience. Would definitely recommend them More

by tamilynchampagne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
3.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James is my go to guy. He was a great salesman. I love my car.
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Dec 12, 2023 -

Crown Buick GMC responded

Thank you for the positive review! We're thrilled you had a wonderful experience and we appreciate your feedback. Jenna Sellstrom BDC Sales/ Internet Manager Crown Buick GMC

Helpful
December 08, 2023

Everything was great from start to finish. Time waiting was about an hour from when they took the car until it was finishef More

by SIMPLYJEANNE06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2023 -

Crown Buick GMC responded

Thank you for the positive feedback! We're delighted to hear that your overall experience was great from start to finish.We look forward to serving you again in the future! Jenna Sellstrom BDC Sales/ Internet Manager Crown Buick GMC

Helpful
December 08, 2023

Been very pleased with Crown’s Service Department since I purchased my GMC truck in 2016. Normally pretty quick getting me in and out for service. More

by DPJKNIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2023 -

Crown Buick GMC responded

Thank you so much for taking the time to share your positive experience. Your satisfaction is our priority, and we appreciate your continued trust in us. Jenna Sellstrom BDC Sales/ Internet Manager Crown Buick GMC

Helpful
December 08, 2023

The people are nice but my car cannot be serviced because the parts were not in. I’m currently driving around with a cocked steering wheel and tires that are off-balance. My car is two years old and has les More

by STEPBYSTEPFITNESS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
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Helpful
December 08, 2023

My experience regarding this service appointment was quite satisfactory; not only was my vehicle well taken care of, so was I! Thank you, GMC! More

by JEIRAMJOY7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theadra Alexander
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Dec 12, 2023 -

Crown Buick GMC responded

We are delighted to hear about your satisfactory experience during your recent service appointment, we strive to provide not only top-notch care for your vehicle but also excellent customer service for you. It's rewarding to know that you felt well taken care of, and we appreciate your kind words. Jenna Sellstrom BDC Sales/ Internet Manager Crown Buick GMC

Helpful
December 07, 2023

We have done business with Crown Buick for 30 years. We are pleased with the vehicles and the quality of work at the service department. Prices are competitive. Would recommend More

by CMIRE70005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2023 -

Crown Buick GMC responded

Thank you so much for your loyalty and for choosing Crown Buick for the past 30 years! We truly appreciate your continued trust in our dealership. Jenna Sellstrom BDC Sales/ Internet Manager Crown Buick GMC

Helpful
December 04, 2023

As previously stated on another survey, your Service Advisors and Service Techs do "Excellent" work. My only complaint might be the 4-5 day backlog before they can even look at your vehicle, even when y More

by PETERLAROSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlin Dauzat
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December 03, 2023

Everything was perfect with my visit to Crown Buick GMC on this service visit. Thank you More

by NSNUNEZ67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2023 -

Crown Buick GMC responded

So glad to hear your visit went great! We appreciate your business as well as your positive feed back. Jenna Sellstrom BDC Sales/ Internet Manager Crown Buick GMC

Helpful
December 03, 2023

Professional, courteous service provided. Kyle was accommodating and polite. Very competitive pricing. Robin G was great. More

by stephanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle
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Dec 12, 2023 -

Crown Buick GMC responded

Thanks Stephanie! We appreciate your positive feedback and kind words about Kyle and Robin. Jenna Sellstrom BDC Sales/ Internet Manager Crown Buick GMC

Helpful
December 03, 2023

Crown is where we buy all of our cars because the staff is exceptional with their knowledge of the vehicles and the features they offer. The sales staff and GM are truly professionals. More

by ANDREWCRUPPI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenna Sellstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2023 -

Crown Buick GMC responded

Thank you for your loyalty and kind words! We appreciate your positive feedback. We're delighted to have you as a valued customer. Jenna Sellstrom BDC Sales/ Internet Manager Crown Buick GMC

Helpful
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