
Crown Buick GMC
Metairie, LA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,965 reviews
finance Dept. Alexis D very low follow up skills a very dry Fin guy. one thing good used cars have a free 3 month warranty ... Alexis D very low follow up skills a very dry Fin guy. one thing good used cars have a free 3 month warranty ... More
Kalob was very helpful and easy to work with. The process was seamless and quick. This is our second vehicle that we purchased from Crown and it wont be the last. I also have to give a big tha The process was seamless and quick. This is our second vehicle that we purchased from Crown and it wont be the last. I also have to give a big thanks to Bradley Coco as well. More
Mrs Danette Pizzolato was an excellent help with my services at the dealership. I really don’t like Dwain Lefebre he was very rude to me and seem like he did not want to speak with me or look me in the services at the dealership. I really don’t like Dwain Lefebre he was very rude to me and seem like he did not want to speak with me or look me in the eyes when I spoke to him. I really don’t know what is wrong with him but can you please talk to him More
Service is always great especially with our service rep who we always get the same service rep, which is very nice and we really appreciate her. Thank you. who we always get the same service rep, which is very nice and we really appreciate her. Thank you. More
Great experience! Friendly, efficient, and accommodating through out the process and followed after to check on the truck Friendly, efficient, and accommodating through out the process and followed after to check on the truck More
The service team from Crown Buick is truly a team working together for the benefit of its customers. If initial tech service person is busy , someone else steps in with a smile. Their shuttle service back together for the benefit of its customers. If initial tech service person is busy , someone else steps in with a smile. Their shuttle service back to my original destination is beyond compare.. One of my main reasons for purchasing a vehicle from Crown Buick is your service, combined with integrity. More
Horrible experience that resulted in 0 resolution. Took multiple calls and emails to even get a reply back. Rest assured we won't be back. Took multiple calls and emails to even get a reply back. Rest assured we won't be back. More
Crown Buick is like a family to us . We have been dealing with Crown for at least 30 years or more. We have always been taken care of in an excellent manner, Would not go to any other We have been dealing with Crown for at least 30 years or more. We have always been taken care of in an excellent manner, Would not go to any other dealership for our trucks, keep up the good work. We also tell our friends about Crown and their good service. Thanks for all your good work. William and Carol Jackson More
The issue with our Yukon has been to the service center 5 times now for an issue with the radio/sound/car play issue. The dealership cannot fix the issue because GMC is "aware of the problems like this but times now for an issue with the radio/sound/car play issue. The dealership cannot fix the issue because GMC is "aware of the problems like this but has not issued a fix for it yet". Our vehicle was 2 years old when this issue began (is now 2 1/2 years old) and cost us $80,000. This issue should be able to be fixed without repeated return of the vehicle to the service department. Again, the service center has been wonderful, but the issue needs to be addressed by GMC at a faster pace than this. More
Sandy was very easy to work with and she was very persistent in finding me the vehicle i wanted. The dealerships in dealt in this process seems to not want to sell a vehicle. I will be back at crow persistent in finding me the vehicle i wanted. The dealerships in dealt in this process seems to not want to sell a vehicle. I will be back at crown buick and sandy will be my salesperson More