Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crown Buick GMC
Metairie, LA
2,861 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,861 reviews
May 24, 2025
She keep me informed about the process of my truck. I am very satisfied with her performance I am very satisfied with her performance More
by pattip52
Verified CustomerEmployees Worked With
May 24, 2025
Kalob Guillot was a real pleasure to deal with. He was very helpful and caring of my needs. He was very helpful and caring of my needs. More
by mariesbar2
Employees Worked With
May 23, 2025
You have people in Service that has NO clue what's the definition of SERVICE means. I've own my own company since 1990 and have been successful because I know who pays my salary...My Customer's. Without c definition of SERVICE means. I've own my own company since 1990 and have been successful because I know who pays my salary...My Customer's. Without customer I wouldn't have a dime. Your employees think the owner of Crown pays their salary. Sadly mistaken. See how much Crown would pay you if they had NO Customers. We bought that car without a Wheel Lock Nut and from the beginning Crown should have handle that problem alone. But it's all good yall just solidified my Husband's distrust for Crown long ago when he Paid Cash for my Son's 2016 GMC Denali and had Transmission problems and Crown handle it very poorly....See ya.... More
by BYUSUPPLY
Employees Worked With
May 23, 2025
I'm extremely happy with my new car purchase! Kenneth was very polite, professional, and very helpful. On a scale of 1-10 my overall experience gets a 10! Thank you!!!! 😊 Kenneth was very polite, professional, and very helpful. On a scale of 1-10 my overall experience gets a 10! Thank you!!!! 😊 More
by marinotessa1432
Employees Worked With
May 23, 2025
The dealership is very professional and Zack answered any and all questions I had! Best car buying experience I have had. I will definitely be buying from Crown again! and all questions I had! Best car buying experience I have had. I will definitely be buying from Crown again! More
by hanleysnan
May 23, 2025
Ms. Pizzolato and Service staff were very professional, personable and friendly. They are very helpful. personable and friendly. They are very helpful. More
by AKIE9532
May 23, 2025
Great professional service. Quick turnaround. Easy check in and pickup. They are a pleasure to deal with. Quick turnaround. Easy check in and pickup. They are a pleasure to deal with. More
by sschulz1953
May 23, 2025
Mr. Kenneth was very helpful and gave a lot of information on the vehicle. We would recommend him to our friends. Thank you Mr. Kenneth. information on the vehicle. We would recommend him to our friends. Thank you Mr. Kenneth. More
by djtheriot
May 22, 2025
It was another great experience at Crown. Zach answered all my questions and went over all my options with me. He even went off site to pick up a car just so I could see the color in person! Zach answered all my questions and went over all my options with me. He even went off site to pick up a car just so I could see the color in person! He reviewed all the features of the car with me so I would be comfortable with my new car. I appreciate Zach and the entire Crown team!! More
by JEN_KERWIN
