Britni Clark

Everything was done on time and in the time discussed. Everyone involved was very courteous and professional Everyone involved was very courteous and professional More

by ADAMAJR_1 Verified Customer Verified Customer

Report | Print

The body shop always does an incredible job. Those guys are top notch, and Brett's always thorough and professional!! Those guys are top notch, and Brett's always thorough and professional!! More

by DWAIN1030 Verified Customer Verified Customer

Report | Print

Dwain gets it done, very intelligent when it comes to GM and very friendly. 10/10 service! dealer was very clean and plenty of parking and very friendly. 10/10 service! dealer was very clean and plenty of parking More

by brettmelancon Verified Customer Verified Customer

Report | Print

Had great response from David in the Body Shop in Metairie for a problem not related to body/fender repairs. He took care of the problem w/in a couple of hours and I appreciated the courtesy and pro Metairie for a problem not related to body/fender repairs. He took care of the problem w/in a couple of hours and I appreciated the courtesy and professionalism. Would definitely recommend their services to anyone. More

by YVETTEB Verified Customer Verified Customer

Report | Print

Great team. Great service. Great quality repair. I can't thank you enough for a Great Experience! Great service. Great quality repair. I can't thank you enough for a Great Experience! More

by VAN16 Verified Customer Verified Customer

Report | Print

Very efficient, friendly service. I was impressed with how the service center coordinated the efforts with the collision department and worked with USAA for claim approval and paymen I was impressed with how the service center coordinated the efforts with the collision department and worked with USAA for claim approval and payment directly. More

by angelacraig1 Verified Customer Verified Customer

Report | Print

Kade was absolutely amazing and got me exactly what I needed. You were perfect with everything that was done. Thank you needed. You were perfect with everything that was done. Thank you More

by wsuperman_1 Verified Customer Verified Customer

Report | Print

Communication was slow. Took to long to get started after having an appointment. Took one week just to look at and then there was a supplement. After they started work it w Took to long to get started after having an appointment. Took one week just to look at and then there was a supplement. After they started work it went quickly. Work was done satisfactory. More

by DPD Verified Customer Verified Customer

Report | Print

Crown Buick is like a family to us . We have been dealing with Crown for at least 30 years or more. We have always been taken care of in an excellent manner, Would not go to any other We have been dealing with Crown for at least 30 years or more. We have always been taken care of in an excellent manner, Would not go to any other dealership for our trucks, keep up the good work. We also tell our friends about Crown and their good service. Thanks for all your good work. William and Carol Jackson More

by W5XDOC Verified Customer Verified Customer

Report | Print

I am very annoyed by the service this department has given me in the past. As I said earlier I was told my tires were rotated on a previous visit. Once I got home I started checking out the tires to m given me in the past. As I said earlier I was told my tires were rotated on a previous visit. Once I got home I started checking out the tires to make sure they were rotated. However, there is a tire that I scraped. So I realized that the tire that was scraped and on the driver's side of my car was never rotated because that tire was still in the same spot. I had to return to Crown to have the tire rotation job performed and made sure they did the job before I left Crown, for a second time. I feel that the people in the service department do not do their jobs. I can tell you this much too, in the future, they will be giving me the parts that they change on my Yukon to make sure that the work was actually performed and the new parts are on my car. It is is easy for them to say the job is done and for it not to be done at all unless you request the old parts that are being changed. It is ashamed that you can't have trust with the people performing work in your SUV/car. More

by MTHOMAS1989 Verified Customer Verified Customer

Report | Print