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Crown Buick GMC
Metairie, LA
3,509 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,509 reviews
February 26, 2026
Good service Brought my car they brought to back and was finish didn’t take that lomg finish didn’t take that lomg More
by gordontybra
Verified Customer
February 26, 2026
This is my second time using this dealership and they are always nice helpful and friendly! always nice helpful and friendly! More
by TRACEYROPER24
Employees Worked With
February 25, 2026
Close and convenient. Clean and friendly service done as promised. Will recommend to others for service Clean and friendly service done as promised. Will recommend to others for service More
by PAICHIC
Employees Worked With
February 24, 2026
Great dealership. Customer focused. Staff were friendly and courteous. Our sales person was Sandy Cox. She was great to work with. Customer focused. Staff were friendly and courteous. Our sales person was Sandy Cox. She was great to work with. More
by NURSEONE
February 23, 2026
I arrived at my scheduled time. The person helping me was on the phone and never acknowledged me. I asked him his name to confirm I was at the correct desk and he did. I put my key The person helping me was on the phone and never acknowledged me. I asked him his name to confirm I was at the correct desk and he did. I put my key on his desk initially but realized I could pull up more because it was not as congested. I told him what I was doing (he was still on the phone but acknowledged). After doing so, I went to the waiting area ( he was still on the phone). I was watching and after a few minutes he got off the phone and left. I went back in and asked the lady at the desk next to his where he went and she said he left to go to a doctor’s appointment( she was the person to assist me). I work in customer service and this is not acceptable nor is it professional. I gave two stars because I’ve not had an issue with my car but the intake of getting service for my vehicle was poor. And, the time before this , I also did not appreciate him when I got my vehicle serviced. More
by proudeze
February 21, 2026
I like how they offer rides home/work it makes life easy for them and me. for them and me. More
by CHARMA21
Employees Worked With
February 21, 2026
Always quick and easy getting regular maintenance. If the cost of full coverage insurance wasn't continuously skyrocketing, I'd already be leasing a brand new GMC. If the cost of full coverage insurance wasn't continuously skyrocketing, I'd already be leasing a brand new GMC. More
by JADAUSCH
February 21, 2026
Kade Hildalgo has been a great help with my vehicle purchases. He made the process very easy. purchases. He made the process very easy. More
by robertbridge358
February 20, 2026
No nonsense sale, asked for what I wanted and needed and got top notch service. Customer service was always great, would definitely recommend to family and friends. Y’all are number one in my book. got top notch service. Customer service was always great, would definitely recommend to family and friends. Y’all are number one in my book. More
by sunshine1250
