We are from Minnesota and were on vacation in St. Petersburg with our new 2020 Buick Envision. One morning, while leaving our condo, the car started making a horrible noise and would not stay running. After speaking with OnStar we limped the car to Crown Buick GMC and spoke with Dave Biagi. He carefully listened to our problem, test drove the car and determined the trouble was a major issue and the car would have to be left for repairs. Dave set us up with a "Crown Courtesy Car" and stressed not worry about the car, just enjoy our vacation and he would take care of everything. It was later determined the engine had failed and needed a complete new engine. Dave took care of all the details needed for the repair and kept us informed on the status of our car throughout the process. After the work was completed Dave gave us a call and we were back on the road again. I cannot say enough good about Dave Biagi and Crown Buick GMC. Without Dave our vacation could have been in ruins but because of him we enjoyed our visit to the "Sunshine State" Thank you so much!