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Crown Buick GMC - Service Center

St Petersburg, FL

4.9
1,299 Lifetime Reviews Review Dealership

1,299 Reviews of Crown Buick GMC - Service Center

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March 24, 2021

"We are from Minnesota and were on vacation in St...."

- Jim S.

We are from Minnesota and were on vacation in St. Petersburg with our new 2020 Buick Envision. One morning, while leaving our condo, the car started making a horrible noise and would not stay running. After speaking with OnStar we limped the car to Crown Buick GMC and spoke with Dave Biagi. He carefully listened to our problem, test drove the car and determined the trouble was a major issue and the car would have to be left for repairs. Dave set us up with a "Crown Courtesy Car" and stressed not worry about the car, just enjoy our vacation and he would take care of everything. It was later determined the engine had failed and needed a complete new engine. Dave took care of all the details needed for the repair and kept us informed on the status of our car throughout the process. After the work was completed Dave gave us a call and we were back on the road again. I cannot say enough good about Dave Biagi and Crown Buick GMC. Without Dave our vacation could have been in ruins but because of him we enjoyed our visit to the "Sunshine State" Thank you so much!

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Mar 25, 2021 -

Crown Buick GMC responded

Hi Jim, Thank you so much for your very kind review! We are so glad that Dave was there to help with the engine issue and made the whole process stress-free. Please do not hesitate to give us a call if you have any other issues. We wish you the safest of travels

March 15, 2021

"Dave Biagi was absolutely amazing!! I had a rough day at..."

- awicked1967

Dave Biagi was absolutely amazing!! I had a rough day at work and my truck acted up on my way home (added to the bad day) I called him and he was willing to stay (beyond his normal work time) wait for me to get there. I met me with a smile and open mind to my upsetment and assured me to let him deal with this bad part of my day and would stay attentive to my beloved truck. And he did!!! He notified me through everything that went on and as soon as it was completed he called again. He knew how important getting my truck back was to me and kept me informed the whole way. You don't get this from many dealerships and Dave is definitely the go to man. He cared about me and my truck and I will make sure I call him when anything else ever happens. (Hope not) But I feel assured that if it does Dave is my guy. I highly recommend him and I am comfortable knowing my truck is in good hands with him, the techs and this dealership.

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Mar 16, 2021 -

Crown Buick GMC responded

Thank you for taking the time to share your amazing 5-star review! We are thrilled that Dave provided you with the quality service that you so much deserve! Your safety and satisfaction are of the utmost importance to us.

March 13, 2021

"Dave Biaxin was extremely kind and efficient! Service was..."

- Vbaxendell

Dave Biaxin was extremely kind and efficient! Service was excellent! Cashier Debbie was very kind also! I will definitely be back! The service gentleman was efficient also!

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Other Employees : Debbie cashier
March 09, 2021

"Dave Biagi really helped us out when we were visiting..."

- Happy Customer

Dave Biagi really helped us out when we were visiting from out of town and needed some big repairs quickly (rodents had chewed through the wiring in our vehicle). He was professional, put us at ease and was fantastic at communicating and keeping us up to speed with the process from start to finish. He went above and beyond to make us feel taken care of. Thank you so much Dave!

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March 01, 2021

"Iam so amazed with GMC ,each time I have a problem with..."

- marjorieanngangi

Iam so amazed with GMC ,each time I have a problem with my GMC Terrain 2018 . Mr Leon and John have always been there to help with anything I asked for once again Thank you Leon and John 😀

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Mar 04, 2021 -

Crown Buick GMC responded

Thank you for taking the time to share this 5-star review! We are pleased that our team could consistently provide you with the quality service that you so much deserve! Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to let us know how our team may serve you again!

February 25, 2021

"Awesome customer service, very knowledgeable, kind, and..."

- Jasmine Skyy

Awesome customer service, very knowledgeable, kind, and honest. He always prioritizes any issues with my car and is consistently transparent. I’m always happy to work with Dave! 5/5 all around!

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Yes
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Mar 04, 2021 -

Crown Buick GMC responded

Jasmine, Thank you so much for your wonderful review! We are overjoyed that Dave could consistently get you and your automotive needs thoroughly taken care of! He will be proud to know how confident you are in his efforts. Please drive safely, and do not hesitate to let us know how he and the team may serve you again!

February 12, 2021

"I made my first service appointment online for my new..."

- Theresa Jewell

I made my first service appointment online for my new Arcadia. Bill Hevel greeted me at the door and was very pleasant. Took care of the necessary paperwork and I was done in an hour. I am very impressed with this dealership and their service. Thank you!

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Feb 19, 2021 -

Crown Buick GMC responded

Theresa, Thank you so much for your positive review! We are pleased that Bill and the team could make your overall service experience as seamless as possible! Offering quality and efficient service is so important to us, and we will certainly provide you with nothing less in the future!

February 10, 2021

"Dave is the only one I trust to service my Mercedes!..."

- Cece

Dave is the only one I trust to service my Mercedes! There is never any issues nor concern when my luxury vehicle is in his care. Fast, reliable, friendly, comfortable care is what I experience each and every time my vehicle gets serviced for the past 3 years. I won’t let anyone else touch it! Thank you again Dave for all of your top tier help and favorable personality! See you at my next service!

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February 05, 2021

"I spent most of my life in the auto business the service..."

- Dan

I spent most of my life in the auto business the service I received from Crown GMC today was exceptional everyone I met at the dealership was helpful and courteous. A special thanks to Greg Berry for getting me in last minute

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Feb 08, 2021 -

Crown Buick GMC responded

Dan, Thank you so much for your 5-star review! We are so glad that Greg could get you in and get your automotive needs successfully taken care of! We couldn't be more pleased to hear of your satisfaction. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

January 28, 2021

"Leon assisted me connecting my new phone the car radio...."

- Big Dawg

Leon assisted me connecting my new phone the car radio. He was polite and very helpful. I will call on Leon for sure Thank you Leon

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Yes
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