Crown Buick GMC - Service Center

Another great visit and happy to be back as I sold my Buick a couple of years ago, but happy to say I got another, just so I have the piece of mind to know who is servicing it. Bill Hevel and his crew Buick a couple of years ago, but happy to say I got another, just so I have the piece of mind to know who is servicing it. Bill Hevel and his crew is amazing. Professional, courteous, and knowledgeable. John Grundon was so transparent, honest, friendly and completely upfront to pricing, and what was needed. He even helped me go through all my warranty contracts to let me know what they do and don't cover. Above and beyond, thank you More

John Grundon is one of the most helpful and friendly person I have met. He explains everything clearly and upfront for you so you are not confused or charged anything you didn't want or need. If you hav person I have met. He explains everything clearly and upfront for you so you are not confused or charged anything you didn't want or need. If you have any question about what he says he explains everything with a lot of patience, respect, and with admiration. More

They took care of me when I was in desperate need of help. I was 700 miles from home and needed to get home quick. I couldn’t believe that they were able to get me back on the road in one day. I would r help. I was 700 miles from home and needed to get home quick. I couldn’t believe that they were able to get me back on the road in one day. I would recommend this dealership to anyone. Thanks again to John the service writer for keeping us updated. All the staff at Crown were very helpful in trying to deal with our situation. More

Everything went great. Just had an oil change and tire rotation. Jay was quick to write up my car, and even got a free car wash. I'll certainly be back. Very happy! Just had an oil change and tire rotation. Jay was quick to write up my car, and even got a free car wash. I'll certainly be back. Very happy! More

Everyone was great from greeted when pulling in, to Kim Stuckey, Service Advisor. I brought the Terrain for Recall within it was completed and my car was washed. Brought back to me by Roger, one of the Stuckey, Service Advisor. I brought the Terrain for Recall within it was completed and my car was washed. Brought back to me by Roger, one of the Service Deck attendants. I was very pleased. More

Everyone was helpful and friendly. Made me feel at home. Did not have to wait Made me feel at home. Did not have to wait More

WOW! was all I could say after my first appointment with John Grundon. I have met with many Service Advisors over the years at various dealerships but aga was all I could say after my first appointment with John Grundon. I have met with many Service Advisors over the years at various dealerships but again, all I could say or think was WOW. He was kind, patient and extremely knowledgeable. I didn't feel rushed, he took his time and explained everything in depth without me asking him to. He also gave me helpful information that at the time, I didn't think to ask about. I can't say enough good things about John Grundon or Crown Buick GMC I'm so grateful I found them. P. M. Smith Tampa, Fl. More

Very clean and friendly. Kim my service writer was excellent! Very friendly and knowledgeable. I also visited the collision center for an estimate and dealt with Christina Kim my service writer was excellent! Very friendly and knowledgeable. I also visited the collision center for an estimate and dealt with Christina. Another fine professional and friendly employee. Both ladies are an asset to Crown and should be promoted ASAP! Thanks ladies and Crown for an outstanding experience! More

John was great, very knowledgeable and professional from the moment we dropped the car off to the moment we picked it up. Very informative and he explained every detail, so I was not left with any questions the moment we dropped the car off to the moment we picked it up. Very informative and he explained every detail, so I was not left with any questions or concerns. More