Crown Buick GMC - Service Center

Fantastic service. I highly recommend this GMC dealership. Honest people. I’ve taken my new car in for routine service (and to fix something I broke). I highly recommend this GMC dealership. Honest people. I’ve taken my new car in for routine service (and to fix something I broke). More

The staff there is always great. .thank you Neil and Jeff for all your help. .thank you Neil and Jeff for all your help. More

Howard Wilson , my service guy, was very plesant to work with. My service was complete on my car sooner than the estimated time. For sure, a 5 star for me. I am always treated with respect and will always b with. My service was complete on my car sooner than the estimated time. For sure, a 5 star for me. I am always treated with respect and will always bring my car to Crown for my oil change than go to some stand alone company. More

I have an old GMC 2500 that developed an eletronical ghost. Fortunately, I decided to have Crown GMC fix it. It took quite an effort with multiple technicians involved. Crown figured it out and got my ghost. Fortunately, I decided to have Crown GMC fix it. It took quite an effort with multiple technicians involved. Crown figured it out and got my truck back into ship shape. Howard from customer service was helpful and answered my continued questions. Thank you, Crown GMC More

Howard was easy to communicate with and gave a detailed report on my cars needs ! 10/10 service! report on my cars needs ! 10/10 service! More

John Grundon was a very pleasant service advisor to work with. He was very accommodating to my time needs, and informed me of the cost of the services that I needed and asked for. Somehow a billing error with. He was very accommodating to my time needs, and informed me of the cost of the services that I needed and asked for. Somehow a billing error was made and I was overcharged for part of the service. I called John the next day, and he agreed with me right away. He is having a check sent to me ASAP. Thanks, John!! More

John GRUNDON is excellent. He does a very good job every time I can always count on him. He pays attention to detail. You should consider him for management. He goes above and He does a very good job every time I can always count on him. He pays attention to detail. You should consider him for management. He goes above and beyond. More

I’m from Indiana and my SES light was on. I called Crown Buick GMC and to my surprise I was able to bring in my 2015 Terrain early the next morning. I had the pleasure of speaking with Howard I called Crown Buick GMC and to my surprise I was able to bring in my 2015 Terrain early the next morning. I had the pleasure of speaking with Howard Wilson. He understood my problem and was extremely helpful, a true professional. I also was 15 miles away. He arranged courtesy transportation back to where I was staying and for pick up when the car was ready. When I arrived, I was promptly greeted and they checked my fluids before I spoke to anyone. I then found Howard and he immediately addressed my concerns. I then took the shuttle back to my hotel. Howard texted me later and told me they found the problem. He said they would get the parts and the car would be ready by the end of the next day. He texted me later the same day and they had the parts in stock and were able to complete the repair. They completely exceeded my expectations. What a great dealership. I know why there were voted Dealer of the Year. The courtesy driver Greg was a great guy too, so friendly and professional. Hats off to Crown Buick GMC. I feel so much confident to take my 1100 mile trip home. More

Kim was very professional and handled herself very well I would definitely go back and see her and recommend her to my friends I would definitely go back and see her and recommend her to my friends More

Jacquel Waller was my service advisor due to my original advisor John being busy with other customers when I arrived at crown Buick and he was great! He was Very helpful and made the process of getting my c advisor John being busy with other customers when I arrived at crown Buick and he was great! He was Very helpful and made the process of getting my car serviced easy. More