Crown Buick GMC - Service Center

Tara Modica has always been amazing and helped us out! She always lets us know what to expect for service and when we can get our vehicle back. She always lets us know what to expect for service and when we can get our vehicle back. More

Kaitlin was very helpful and set expectations for the service work that the repair team delivered on. service work that the repair team delivered on. More

As always it was very easy to deal with CrownBuick. Simple to schedule an appointment. My service advisor Tara was very friendly and professional. Acadia was ready at the time promised. Paying on Simple to schedule an appointment. My service advisor Tara was very friendly and professional. Acadia was ready at the time promised. Paying online is a wonderful addition More

I am very annoyed by the service this department has given me in the past. As I said earlier I was told my tires were rotated on a previous visit. Once I got home I started checking out the tires to m given me in the past. As I said earlier I was told my tires were rotated on a previous visit. Once I got home I started checking out the tires to make sure they were rotated. However, there is a tire that I scraped. So I realized that the tire that was scraped and on the driver's side of my car was never rotated because that tire was still in the same spot. I had to return to Crown to have the tire rotation job performed and made sure they did the job before I left Crown, for a second time. I feel that the people in the service department do not do their jobs. I can tell you this much too, in the future, they will be giving me the parts that they change on my Yukon to make sure that the work was actually performed and the new parts are on my car. It is is easy for them to say the job is done and for it not to be done at all unless you request the old parts that are being changed. It is ashamed that you can't have trust with the people performing work in your SUV/car. More

The customer Sevice and hospitality I received from my host was awesome she made me feel like I was getting VIP host was awesome she made me feel like I was getting VIP More

The dealership couldn't have been any better. They went out of their way to help me. They went out of their way to help me. More

Convenient. why must I write 15 words to give a review get it together please why must I write 15 words to give a review get it together please More

Service could not determine the cause of our problem and did not properly correct it. Did not offer suggestions on what to do if it happens again. did not properly correct it. Did not offer suggestions on what to do if it happens again. More

Great service team at Crown Buick. Staff were very helpful and service was great. Highly recommend Staff were very helpful and service was great. Highly recommend More

She keep me informed about the process of my truck. I am very satisfied with her performance I am very satisfied with her performance More