Crown Buick GMC - Service Center

Once again, outstanding service. They know that my time is valuable so they put me into a loaner vehicle so I didn’t have to wait for the service to be completed. They know that my time is valuable so they put me into a loaner vehicle so I didn’t have to wait for the service to be completed. More

They took my vehicle on time and did a great job of taking care of all my service needs. taking care of all my service needs. More

She help to may sure my car was repaired and ready the same day excellent. same day excellent. More

She kept me informed through the process. Everything was smooth and professional as always. Thanks! Everything was smooth and professional as always. Thanks! More

unreturned calls trying to find status of vehicle, finally called only to find out, on the third day of having the vehicle, they accessed the vehicle on the third day. So it sat for two days. Callin finally called only to find out, on the third day of having the vehicle, they accessed the vehicle on the third day. So it sat for two days. Calling and communicating with the customer is important. So customers can make plans, especially when customer is running their own business. My husband tried to communicate this to Robin, she got aggravated and pretty much told him, in so many words, to go bring your business somewhere else. More

This time I was not pleased it took 8 days to get my car back. I was not happy with the person I had to deal with. back. I was not happy with the person I had to deal with. More

I dropped my car off to fix 3 issues. None were fixed and the sales associate who answered the phone when I called back about it (not Kaitlin) was extremely rude and had a horrific attitu None were fixed and the sales associate who answered the phone when I called back about it (not Kaitlin) was extremely rude and had a horrific attitude. More

work was done in a timely manner. One item (minor) that i ask them to look at the they did not. I fixed the item myself at home. Overall I give them a 4 star rating. They do keep me u One item (minor) that i ask them to look at the they did not. I fixed the item myself at home. Overall I give them a 4 star rating. They do keep me up to date on my Brake and tire wear , which is good info. to have time wise. More

excellent service and staff! Such a joy to work with people who care! Thank You! Happy Holidays! Such a joy to work with people who care! Thank You! Happy Holidays! More

If you are truly interested in my review just go to the Crown Buick page on Facebook. I left a very thorough and complete review of the totally unacceptable service I received. The review is too lengthy to Crown Buick page on Facebook. I left a very thorough and complete review of the totally unacceptable service I received. The review is too lengthy to post here. More