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Crown Buick GMC - Service Center

Metairie, LA

4.5
1,118 Reviews

1,118 Reviews of Crown Buick GMC - Service Center

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September 28, 2024

Kaitlyn is great, Robin was great. Picked it up yesterday, now there a dent in the right quarter panel that wasn’t there when I dropped it off. More

by YTTAPM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlin Dauzat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danette Pizzolato
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2024

Always do a good job in a short amount of time. Have been doing business with them for 30 years. More

by CMIRE70005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirk Groestch
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

Had an appt with a loaner for a previous problem that wasn’t fixed. When I got to dealership I had to wait on the street for 15mins because drive in was blocked by cars left by the service dept. Once I More

by MCD1808
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Kwanza Washington
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

Professional speedy repair customer service was above me on Daina was really helpful to me More

by SMITTYSSEAFOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danette Pizzolato
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

Representative that handled my service was wonderful she also got my vehicle back quickly. I would use her again. More

by CHARMA21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danette Pizzolato
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

Fantastic service, polite and knowledgeable customer service, extremely helpful and will go out of their way to help. More

by PAULEMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlin Dauzat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danette Pizzolato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Gueldner
September 27, 2024

Service dept has great customer service! They are quick, fast, and attentive! The techs promptly changed my brakes, and I was back on the road cruising around. More

by YukonSLT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danette Pizzolato
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

After my service was completed I discovered the tire pressure light on. No one told me about it and didn’t offer me the opportunity to have it checked out. More

by CGWAITS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kaitlin Dauzat
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

I have been doing business with Crown for over 20 years and have always had good excellent service and was very pleased with the sales dept. also. More

by TERRANOVA25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlin Dauzat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danette Pizzolato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Gisclair
September 26, 2024

Service department is very helpful explaining their recommended maintenance and getting your approval for the work. More

by MLINDOW_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danette Pizzolato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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