Crown Buick GMC - Service Center

I was able to come in on a Saturday morning without an appointment for an oil change and tire rotation. Service person was very helpful and I got my vehicle back within a few hours. I appreciate the gre appointment for an oil change and tire rotation. Service person was very helpful and I got my vehicle back within a few hours. I appreciate the great service! More

My sales man Kenneth Simms made my purchase as slimline as possible and stress free. I will be spreading his name around all my friends that are interested in a new GMC truck. When I returned with an issue as possible and stress free. I will be spreading his name around all my friends that are interested in a new GMC truck. When I returned with an issue with the seat, Kenneth gave it full attention and introduced me to Kaitlin Dauzat. They are an amazing team working together to get the one goal accomplished. Astonishing CUSTOMER service. Awesome sales and service team. More

I wish I didn't receive so many of these requests. I keep coming back to your dealership for service. That should tell you that I am happy with your service and staff. I keep coming back to your dealership for service. That should tell you that I am happy with your service and staff. More

Always professional, quick, willing to help, & cost effective. I'm a repeat customer for years! effective. I'm a repeat customer for years! More

Dwain provided confident service replacing the engine in my 2018 Suburban and had it completed in just 1 week. Thank You Dwain my 2018 Suburban and had it completed in just 1 week. Thank You Dwain More

Excellent Staff. Easy to get appointment. Friendly confident service. Got me on my way very promptly. Enjoyed a good cup of coffee while I waited. Thanks Easy to get appointment. Friendly confident service. Got me on my way very promptly. Enjoyed a good cup of coffee while I waited. Thanks More

4th time for injector problem. Service Manager hasn’t returned 2 phone calls. Same tech trying fix problem - ridiculous. Service Manager hasn’t returned 2 phone calls. Same tech trying fix problem - ridiculous. More

Once you offered a loaner car and I dropped my car off everything went great. But getting to that point was a time consuming frustrating experience. When I called in to make an appointment the lady on t everything went great. But getting to that point was a time consuming frustrating experience. When I called in to make an appointment the lady on the phone told me they no longer take appointments but the dealership sent me numerous emails asking me to make an appointment. I had to work my way up the chain of responsibility until I found someone who could actually help me. More

The lady who help me was wonderful. However, I stood in front of the two people on the right and neither acknowledged me. Also, when the lady gave the man my key to get my vehicle. T However, I stood in front of the two people on the right and neither acknowledged me. Also, when the lady gave the man my key to get my vehicle. The lady who sits to the far right close to restrooms came outside and started talking to him. This delayed him more than several minutes getting my car. When she walked passed me to go back inside she didn’t even apologize for the delay for holding them up. She just walked by. Again the lady who helped was great and the service was done in a timely manner. More

I was very pleased with how fast the service was completed. Definitely appreciated the efficiency however I notice that the oil life/service reminder on my dashboard wasn’t reset after the oil chang completed. Definitely appreciated the efficiency however I notice that the oil life/service reminder on my dashboard wasn’t reset after the oil change. It’s a small detail, but it’s important for tracking future service. Other than that, everything else went smoothly. More