Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Crown Buick GMC - Service Center

Metairie, LA

4.5
1,217 Reviews
Call Service Center (504) 302-8970

1,217 Reviews of Crown Buick GMC - Service Center

Sort by
July 25, 2025

Always feel confident on the quality of service at Crown. Work is done timely and accurately at a reasonable cost. More

by MBONCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Coco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlin Dauzat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danette Pizzolato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirk Groestch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2025 -

Crown Buick GMC responded

Thank you for your continued trust in Crown! We’re so glad to hear you feel confident in the quality of our service. Providing timely, accurate work at a fair price is always our goal, and we truly appreciate your loyalty. We look forward to serving you again! Best regards, Jenna Sellstrom BDC/Internet Marketing Director Crown Buick GMC

July 24, 2025

Service Advisors Jennifer and Dwayne always knock themselves out to get me scheduled, in, and out at competitive service pricing. More

by HHEIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danette Pizzolato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwain Lefebre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Temple
Report | Print
Jul 25, 2025 -

Crown Buick GMC responded

Thank you for the kind words! We're so glad to hear that Jennifer and Dwain consistently go above and beyond to take care of you. Providing efficient service at competitive pricing is what we strive for, and we’re grateful to have team members like them representing Crown. We appreciate your continued business and look forward to seeing you next time! Best regards, Jenna Sellstrom BDC/Internet Marketing Director Crown Buick GMC

July 24, 2025

I was in and out very fast every thing was easy and enjoyable with professional y More

by GPJERMAR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danette Pizzolato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2025 -

Crown Buick GMC responded

Thank you for your feedback! We’re glad to hear your visit was quick, easy, and enjoyable. Providing a smooth and professional experience is always our goal, and we’re happy we delivered that for you. We appreciate your business and look forward to seeing you again! Best regards, Jenna Sellstrom BDC/Internet Marketing Director Crown Buick GMC

July 20, 2025

Appointment was easy to schedule. Dropping off my vehicle was easy. Communications were good. Warranty work was completed on schedule, and my vehicle was released tome as promised. More

by FSGOODROW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwain Lefebre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2025 -

Crown Buick GMC responded

Thank you for the great review! We're glad to hear the entire process — from scheduling to pickup — was smooth and efficient. It's great to know our communication and timely warranty service met your expectations. We appreciate your business and look forward to assisting you again in the future! Best regards, Jenna Sellstrom BDC/Internet Marketing Director Crown Buick GMC

July 19, 2025

Waited to get checked in for about 20 minutes however job was completed early, very nice staff More

by DSCURRIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Verdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
July 19, 2025

Communication was slow. Took to long to get started after having an appointment. Took one week just to look at and then there was a supplement. After they started work it w More

by DPD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sandy Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwain Lefebre
3.0
This rating includes all reviews, with more weight given to recent reviews.
Britni Clark
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2025 -

Crown Buick GMC responded

Thank you for your honest feedback. While we’re glad to hear the work was completed to your satisfaction once it began, we apologize for the delays and slow communication leading up to that point. That’s not the level of service we strive for, and we appreciate you bringing it to our attention. We’ll use your comments to help improve our scheduling and communication processes moving forward. Best regards, Jenna Sellstrom BDC/Internet Marketing Director Crown Buick GMC

July 18, 2025

Always receive great service when having my vehicles brought in for servicing. Sometimes it’s difficult to obtain an appointment in a timely manner. Other than this, great service More

by THE-INSPECTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwain Lefebre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
July 17, 2025

Been using Crown GMC for all my vehicles service needs. . Friendly and knowledgeable service advisors. More

by GAIENNIE56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danette Pizzolato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwain Lefebre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
July 16, 2025

Dwain Lefebre has helped to service my car for years and is always attentive and responsive - I never have to worry that things are being taken care of. More

by JOE.EAGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwain Lefebre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
July 14, 2025

Fast, friendly and courteous. My three words express my views and any further feedback is redundant More

by MISSZUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlin Dauzat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
1
...
6
7
8
...
122