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Crown Buick GMC - Service Center

Metairie, LA

4.5
1,093 Reviews

1,093 Reviews of Crown Buick GMC - Service Center

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March 30, 2023

Have done business with Crown for years, all the people are friendly. When I bring my vehicle in for service, they get me in and out quickly. Great place! More

by wayneheindel1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Coco
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2023

The whole process for this service was made very easy for me. From the scheduling my appointment process to the delivery of my vehicle upon completion of the service, everything and everybody was first clas More

by FSTIRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katelyn Schilling
March 26, 2023

I drop my truck off in the morning for a oil change and service and pick up when it was done More

by MICHAELOSHELLO1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2023

I always have my vehicles serviced at Crown. The service advisors are always friendly, professional, and get me in and out quickly. The work is always done to my satisfaction. I would highly rec More

by JOHNNYV68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Coco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danette P. Kaitlin D. Kirk G., Katelyn Schilling
March 24, 2023

Great Service, professional, courteous, friendly. They do a great job and I have confidence in there work More

by gorenflo.lynne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Gisclair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2023

Fast thorough service. Always enjoy taking my vehicles back to Crown for regular maintenance checks. More

by LWHITCOMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2023

Service was not what was stated on print out. Fluids not checked , air pressure not checked and food smashed into floor mat More

by BRANDTLAFRANCE
Recommend Dealer
No
Employees Worked With
Service -laborer
Mar 23, 2023 -

Crown Buick GMC responded

We apologize for your experience. Would you be able to call us?

March 21, 2023

I need to bring my car back to them Saturday, for some problems I’m having with the sensor. More

by BARBARA.YOUNGBLOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2023

Chris Mack always gets it done and in a timely manner! Thank you very much Chris! More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mack
March 18, 2023

I made an appointment for oil change and it took over 2 hours. No one ever said that there might be a delay. Very impersonal More

by langlois
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Employee did give his name
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